Electricity rates and services are regulated by the Ontario Energy Board, an independent provincial government agency. 2026...
News & Events
More News
November 1, 2025: New Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered Prices. And on-bill OER credit to change.
Also, Winter TOU hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect...
Electric Vehicle (EV) ChargeON Program
The Ontario government’s EV ChargeON program provides funding for the installation of public electric vehicle (EV) chargers in...
Postal Disruption…Be Prepared
On October 11, 2025, the Canada Union of Postal Workers (CUPW) moved to rolling strikes which will affect Canada Post’s...
See how your local hydro company performed in 2024 – our Scorecard is ready for you to read
Find out how your local hydro performed in 2024 - Read our annual Scorecard Wellington North Power Inc.’s 2024 Scorecard...
Ontario’s System-Wide Electricity Supply Mix: 2024 Data
Where did Ontario's 2024 electricity come from? Under O. Reg. 416/99 the Ministry of Energy is responsible for...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
We’ve Updated our Conditions of Service
Our Conditions of Service describes how we do business with our customers.
We’ve updated our Conditions of Service as a result of recent changes within the energy industry.
We are interested in your views about the updates. To see the updated Conditions of Service, click this link: Conditions of Service – Proposed
Feedback and comments can be provided by: Email: customerservice@wellingtonnorthpower.com or call us at: 519 323 1710.
Please share your comments by February 4, 2026