Find out how your local hydro performed in 2025 - Read our annual Scorecard Wellington North Power Inc.’s 2025 Scorecard...
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Summer Time-of-Use Hours & Summer Tiered Threshold effective from May 1, 2026
On May 1, 2026, summer Time-of-Use (TOU) hours and the change in the Tiered threshold for residential customers under the OEB’s...
Power is personal – Choose the plan that’s right for you!
Customer Choice is an Ontario Energy Board (OEB) initiative that allows Regulated Price Plan (RPP) customers to choose their...
Check it out! You might qualify for the Ontario Electricity Support Program (OESP)
You could get a monthly, on-bill credit of $35 or more. The Government of Ontario has changed the eligibility for the Ontario...
Ontario’s System-Wide Electricity Supply Mix: 2025 Data
Where did Ontario's 2025 electricity come from? Under O. Reg. 416/99 the Ministry of Energy is responsible for...
Wellington North Power Inc. receives approval to adjust our electricity distribution rates effective May 1, 2026
Electricity charges and services provided by Wellington North Power Inc. are regulated by the Ontario Energy Board, an...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Office Closed January 19, 2026 from 12:00pm
Due to bad weather, Wellington North Power office will be closed on Monday, January 19, 2026 from 12:00 pm for the rest of the day.
- For emergencies only: such as no hydro, partial power, fire-risk, pole-line down, powerline hazard, water leak, please call our emergency telephone number 519-323-1710.
- For enquiries such as bill query, payment, account balance and move-in/out requests, please e-mail customerservice@wellingtonnorthpower.com and we will respond to your e-mail as soon as possible.