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Customer Satisfaction Survey

Your local hydro company, Wellington North Power, is conducting a Customer Satisfaction Survey by telephone from January to...

Power Outages

If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:

519-323-1710
___________

We're available 24 hours a day.

If you're having a life-threatening emergency, call 911.

Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911

Customer Satisfaction Survey

Customer Satisfaction Survey

Your local hydro company, Wellington North Power, is conducting a Customer Satisfaction Survey by telephone from January to March 2023. You may receive a call from a company called ADVANIS on behalf of Wellington North Power.  We want to assure you this telephone...

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What to Do If a Storm Causes Damage to Your Home

What to Do If a Storm Causes Damage to Your Home

A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards. The information above is a useful guide on what to do. For more information and safety tips or to find a Licensed Electrical Contractor near...

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Time-of-Use versus Tiered Rates

Time-of-Use versus Tiered Rates

If you’re a residential or small business customer that pays TOU electricity prices, you can choose to switch to Tiered prices. If you want to continue paying TOU prices, no action is required. To switch from TOU to Tiered prices, you must notify Wellington North...

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Ontario Electricity Support Program

Ontario Electricity Support Program

The Ontario Electricity Support Program helps reduce electricity bills for low-income households with a monthly on-bill credit. The amount of the credit will depend on how many people live in your house and your combined household income. Find out if you are eligible...

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Ontario’s System-Wide Electricity Supply Mix: 2021 Data

Ontario’s System-Wide Electricity Supply Mix: 2021 Data

Where did Ontario's 2021 electricity come from?  2021 Electricity Facts Electricity sources Ontario’s Electricity Mix Nuclear Energy 55.3% Water Power 23.3% Natural Gas* 8.1% Wind 9.0% Solar PV 2.5% Bioenergy** 0.5% Non-Contracted*** 1.2% *Includes Lennox and dual...

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