Wellington North Power

Electrical Safety Awareness Telephone Survey

Wellington North Power Inc.is conducting an Electrical Safety Awareness Survey by telephone starting January 8, 2024 and until March 8, 2024. You may receive a telephone call from a company called ADVANIS on behalf of...

What to Do If a Storm Causes Damage to Your Home

A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards. The information above is a useful guide on what to do. For more information and safety tips...

November 1, 2023 – New Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered prices. And on-bill OER credit to increase.

Also, Winter TOU hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect November 1 as usual and remain in place until April 30, 2024. ULO hours remain unchanged. The...

Power is personal – Choose the plan that’s right for you!

Customer Choice is an Ontario Energy Board (OEB) initiative that allows Regulated Price Plan (RPP) customers to choose their electricity price plan. Starting on November 1, 2023, Residential and Small Business...

Wellington North Power Inc. applies to the Ontario Energy Board for approval to adjust our electricity distribution rates effective May 1, 2024

Electricity rates and services are regulated by the Ontario Energy Board, an independent provincial government agency. 2024 Electricity Distribution Rate Application (OEB File #: EB:2023-0057) Wellington North Power...

Looking for ways to conserve energy in your home?

Check out a Home Energy Tool Kit from your local Wellington County Library. The kit has tools, activities, and information to help you identify ways to save energy and money, complete with a follow along book of...

Anti-Scam Awareness – Don’t be afraid to say ‘No’ and Useful Information

The Ontario Energy Board (OEB), the energy regulator, has seen a 77% increase in the number of reported scam calls, including illegitimate phone calls, texts, emails, fake websites, social media, in-person home visits...

Time-of-Use versus Tiered Rates

If you’re a residential or small business customer that pays TOU electricity prices, you can choose to switch to Tiered prices. If you want to continue paying TOU prices, no action is required. To switch from TOU to...

Ontario Electricity Support Program

The Ontario Electricity Support Program helps reduce electricity bills for low-income households with a monthly on-bill credit. The amount of the credit will depend on how many people live in your house and your...

Welcome to Wellington North Power Inc.

Our goal is to provide our customers with information that will help them understand electrical usage and energy saving tips.

Time-Of-Use Prices

February 26, 2024, 10:11 pm

Off-Peak - 8.7 ¢/kWh

Weekdays: 7 pm to 7 am
Saturday, Sunday & Holidays
Winter Time-of-Use (TOU) Hours

Ultra-Low Overnight (ULO) Prices

February 26, 2024, 10:11 pm

ULO Mid-Peak - 12.2 ¢/kWh

Weekdays: 9:00pm to 11:00pm Ultra Low Overnight (ULO) Hours

Tiered Prices

Winter Tier Thresholds
(effective Nov 1, 2023)
Tiered Prices
Tier 1Residential: first 1,000 kWh per month

Non-Residential: first 750 kWh per month
10.3 ¢/kWh
Tier 2Residential – for electricity used above 1,000 kWh/month

Non-residential – for electricity used above 750 kWh/month
12.5 ¢/kWh

Customer Connect

Login or sign up to view payment, usage history and subscribe to e-billing.

Payment Options

Click here to view our convenient payment options.

Time of Use Prices

Click here to view our current Time of Use and Tiered prices.

Call Before You Dig

Building a fence? Putting in a new garden? Excavation of any kind? One call can prevent service outages, equipment damage, costly repairs, environmental pollution, personal injury, and even death.  READ MORE

News & Events

Electrical Safety Awareness Telephone Survey

Wellington North Power Inc.is conducting an Electrical Safety Awareness Survey by telephone starting January 8, 2024 and until March 8, 2024. You may receive a telephone call from a company called ADVANIS on behalf of Wellington North Power Inc. This survey is...

read more

What to Do If a Storm Causes Damage to Your Home

A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards. The information above is a useful guide on what to do. For more information and safety tips or to find a Licensed Electrical Contractor near...

read more

Assurance of Voluntary Compliance & LEAP Contribution

Wellington North Power Inc. (WNP) submitted an Assurance of Voluntary Compliance to the energy regulator, the Ontario Energy Board (OEB) confirming that the utility did not have Green Button ready and accessible to its customers by/on November 1, 2023, as required by...

read more

Office Closed until January 2, 2024

Wellington North Power office is currently closed and will re-open at 8:30 am on Tuesday, January 2, 2024. For emergencies only: such as no hydro, partial power, fire-risk, pole-line down, powerline hazard, water leak, please call our emergency telephone number...

read more
residential services

Residential Services

Connection, rates, payment options, moving information

 

commercial services

Commercial Services

CEAP-SB application,  small business assistance, survey results

 

Your Electricity Bill

Your Electricity Bill

Understanding your bill, payment options, compare your bill

 

FAQ

Frequently Asked Questions

Why has my hydro bill gone up?
What is the Ontario Electricity Rebate?

Have a Question?

Contact Customer Service
519-323-1710

Stay Informed

Visit WNP’s Newsroom for important updates and articles