Customer Satisfaction Survey

Your local hydro company, Wellington North Power, wants you to know that we are conducting a Customer Satisfaction Survey by telephone from January to March 2021. You may receive a call from a company called ADVANIS on...

Changes to Industrial & Commercial electricity costs Effective January 1, 2021

Ontario deferred a portion of Global Adjustment (GA) between April and June 2020 by limiting the Class B GA rate to $115/MWh for non-Regulated Price Plan (RPP) customers and providing proportionate reductions for Class...

Support for Customers During the Province-wide Shutdown

The province-wide shutdown means that more people will be staying home or running their small businesses from home. The Ontario Government has taken steps to hold the price of electricity at 8.5 ¢/kWh for electricity...

In response to the Provincial’s Lock-Down Order, Wellington North Power is closed to the general public and visitors until further notice.

To Our Valued Customers, Suppliers and Stakeholders; In response to the Provincial’s Lock-Down Order, Wellington North Power is closed to the general public and visitors until further notice. We will maintain our...

Wellington North Power Inc. has applied to the Ontario Energy Board for approval to adjust our electricity distribution rates effective May 1, 2021

Electricity rates and services are regulated by the Ontario Energy Board, an independent provincial government agency 2021 Electricity Distribution Rate Application (OEB File #: EB:2020-0061) Wellington North Power...

See how your local hydro company scored for Customer Focus, Operational Effectiveness, Public Policy and Financial Performance

Find out how your local hydro performed in 2019 - Read our annual Scorecard Wellington North Power Inc.’s 2019 Scorecard summarizes how we are performing each year against measures set by the energy regulator, the...

Customer Survey Results

See what our customers said about Wellington North Power Inc. - their local hydro company. From October 2019 to February 2020, Wellington North Power Inc. invited Residential, Small Business and Industrial &...

COVID-19 Energy Assistance Program for Small Business (CEAP-SB)

COVID-19 Energy Assistance Program for Small Business (CEAP-SB) is a new program from the Government, launched on August 31, 2020. CEAP-SB is a time-limited program providing a one-time on-bill credit to electricity...

COVID-19 Energy Assistance Program (CEAP)

COVID-19 Energy Assistance Program (CEAP) is a new program from the Government, launched on July 13, 2020. CEAP is a time-limited program providing a one-time on-bill credit to electricity and natural gas consumers...

Time-of-Use versus Tiered Rates

If you’re a residential or small business customer that pays TOU electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020. If you want to continue paying TOU prices, no action is...

New Ontario Electricity Support Program

The Ontario Electricity Support Program helps reduce electricity bills for low-income households with a monthly on-bill credit. The amount of the credit will depend on how many people live in your house and your...

Welcome to Wellington North Power Inc.

Our goal is to provide our customers with information that will help them understand electrical usage and energy saving tips.

Time-Of-Use Prices

January 21, 2021, 12:10 pm

Mid-Peak - $8.5 ¢/kWh

Weekdays: 11 am to 5 pm Time of Use-On-peak

Tiered Prices

 Winter Tier ThresholdsJanuary 1, 2021
Tiered Prices
Tier 1Residential – first 1,000 kWh/month

Non-residential – first 750 kWh/month
8.5 ¢/kWh
Tier 2Residential – for electricity used above 1,000 kWh/month

Non-residential – for electricity used above 750 kWh/month
8.5 ¢/kWh

Customer Connect

Login or sign up to view payment, usage history and subscribe to e-billing.

Payment Options

Click here to view our convenient payment options.

Time of Use Prices

Click here to view our current Time of Use and Tiered prices.

COVID-19 Information

COVID-19 Temporary Rate, starting January 1, 2021.

Call Before You Dig

Building a fence? Putting in a new garden? Excavation of any kind? One call can prevent service outages, equipment damage, costly repairs, environmental pollution, personal injury, and even death.  READ MORE

News & Events

Customer Satisfaction Survey

Your local hydro company, Wellington North Power, wants you to know that we are conducting a Customer Satisfaction Survey by telephone from January to March 2021. You may receive a call from a company called ADVANIS on behalf of Wellington North Power. We want to...

read more

Ont. Electricity Rebate – Increase

The Ontario Electricity Rebate (OER) is for most households, farms, long-term care homes and small businesses. Eligible consumers automatically receive the rebate, which appears on bills as a separate line item. Starting November 1, 2020, the OER will provide eligible...

read more
residential services

Residential Services

Connection, rates, payment options, moving information

 

commercial services

Commercial Services

CEAP-SB application,  small business assistance, survey results

 

Your Electricity Bill

Your Electricity Bill

Understanding your bill, payment options, compare your bill

 

FAQ

Frequently Asked Questions

Why has my hydro bill gone up?
What is the Ontario Electricity Rebate?

Have a Question?

Contact Customer Service
519-323-1710

Stay Informed

Visit WNP’s Newsroom for important updates and articles