General Enquiries / Outages / Repairs 519-323-1710 customerservice@wellingtonnorthpower.com
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Wellington North Power Inc.
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Customers

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  3. Customers
  4.  » Policies
  • Customer Connect
  • Customer Choice – TOU or Tier
  • Residential
  • Commercial
  • Your Electricity Bill
  • Ontario Electricity Rebate
  • Time-Of-Use and Tiered Prices
  • Tariff of Rates and Charges
  • Frequently Asked Questions
  • Are You Moving?
  • Policies

Policies

Conditions of Service

Our Conditions of Service describe how we do business with our customers. 

You can review our Conditions of Service by clicking the link below:

Conditions of Service v9 November 2021

The Policies referenced in our “Conditions of Service” are listed below:

Policies

Click on the links below to review our Policies.

Privacy Policy

Tier-TOU Customer Choice Policy

2.01: Security Deposit Policy

2.02: Billing & Payment Policy

2.04: Low Income Policy

2.05: Opening & Closing Account Policy

2.06: Collection Policy

2.08 Disconnection / Reconnection Policy

2.10: Customer Complaint Process

6.04: Environmental Policy

About Us

Wellington North Power Inc. is a distribution company regulated by the Ontario Energy Board. Our company provides safe, reliable Electricity Distribution to consumers in the urban areas of Mount Forest, Arthur and Holstein.
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Copyright © 2021 Wellington North Power Inc. All Rights Reserved. | Website by eCrew

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Report an Outage
Customer Connect
Time-Of-Use and Tiered Prices
Payment Options
Are you moving?

Contact Us

Wellington North Power Inc. has been serving the community for over 100 years and is committed to providing outstanding customer service. We are pleased to offer residential and business customers with convenient office hours and 24 hour emergency service.
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519.323.1710

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customerservice@wellingtonnorthpower.com

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Outages & Repairs 519-323-1710

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290 Queen Street West, PO Box 359 Mount Forest, ON N0G2L0