If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Many service outages and interruptions are caused by tree limbs falling into power lines causing damage to wires, short circuits and other problems. This danger can be avoided by not planting tall trees under or near electric wires, and by routine tree trimming.
Do not plant trees near electrical lines; or plant low-growing trees or vegetation.
The guidelines in the diagram below aim to reduce sprouting, increase the time between pruning cycles, and help the trees planted near power lines to be healthy, safe and as attractive as possible.