Customer Satisfaction Survey

Customer Satisfaction Survey

Your local hydro company, Wellington North Power, is conducting a Customer Satisfaction Survey by telephone from January to March 2023. You may receive a call from a company called ADVANIS on behalf of Wellington North Power.  We want to assure you this telephone...
What to Do If a Storm Causes Damage to Your Home

What to Do If a Storm Causes Damage to Your Home

A winter snow-storm, an ice-storm, strong winds – these can cause damage to your home and create dangerous electrical hazards. The information above is a useful guide on what to do. For more information and safety tips or to find a Licensed Electrical Contractor...
Time-of-Use versus Tiered Rates

Time-of-Use versus Tiered Rates

If you’re a residential or small business customer that pays TOU electricity prices, you can choose to switch to Tiered prices. If you want to continue paying TOU prices, no action is required. To switch from TOU to Tiered prices, you must notify Wellington North...
Ontario Electricity Support Program

Ontario Electricity Support Program

The Ontario Electricity Support Program helps reduce electricity bills for low-income households with a monthly on-bill credit. The amount of the credit will depend on how many people live in your house and your combined household income. Find out if you are eligible...