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Time-of-Use versus Tiered Rates

If you’re a residential or small business customer that pays TOU electricity prices, you can choose to switch to Tiered prices....

Power Outages

If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:

519-323-1710
___________

We're available 24 hours a day.

If you're having a life-threatening emergency, call 911.

Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911

See how your local hydro company scored for Customer Focus, Operational Effectiveness, Public Policy and Financial Performance

Apr 3, 2022

Find out how your local hydro performed in 2021 – Read our annual Scorecard

Wellington North Power Inc.’s 2021 Scorecard summarizes how we are performing each year against measures set by the energy regulator, the Ontario Energy Board. All electricity distributors in Ontario publish their Scorecard performance results annually.

In 2021, your local hydro company, Wellington North Power Inc. met or exceeded all industry-set performance targets.

Find out more by reviewing our 2021 Scorecard.