The Summer Hours for Time-of-Use customers are in effect from May 1, 2023 until October 31, 2023. The prices remain unchanged....
News & Events
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Anti-Scam Awareness – Don’t be afraid to say ‘No’ and Useful Information
The Ontario Energy Board (OEB), the energy regulator, has seen a 77% increase in the number of reported scam calls, including...
Time-of-Use versus Tiered Rates
If you’re a residential or small business customer that pays TOU electricity prices, you can choose to switch to Tiered prices....
What to Do If a Storm Causes Damage to Your Home
A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards....
Ontario’s System-Wide Electricity Supply Mix: 2022 Data
Where did Ontario's 2022 electricity come from? Under O. Reg. 416/99 the Ministry of Energy is responsible for...
Wellington North Power Inc. receives approval to adjust our electricity distribution rates effective May 1, 2023
Electricity charges and services provided by Wellington North Power Inc. are regulated by the Ontario Energy Board, an...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
See how your local hydro company scored for Customer Focus, Operational Effectiveness, Public Policy and Financial Performance
Find out how your local hydro performed in 2021 – Read our annual Scorecard
Wellington North Power Inc.’s 2021 Scorecard summarizes how we are performing each year against measures set by the energy regulator, the Ontario Energy Board. All electricity distributors in Ontario publish their Scorecard performance results annually.
In 2021, your local hydro company, Wellington North Power Inc. met or exceeded all industry-set performance targets.
Find out more by reviewing our 2021 Scorecard.