Residential
Time-Of-Use Prices
February 3, 2023, 12:26 pmMid-Peak - ¢/kWh
Weekdays: 11 am to 5 pm
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Latest News
Customer Satisfaction Survey
Your local hydro company, Wellington North Power, is conducting a Customer Satisfaction Survey by telephone from January to March 2023. You may receive a call from a company called ADVANIS on behalf of Wellington North Power. We want to assure you this telephone...
What to Do If a Storm Causes Damage to Your Home
A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards. The information above is a useful guide on what to do. For more information and safety tips or to find a Licensed Electrical Contractor near...
Anti-Scam Awareness – Don’t be afraid to say ‘No’ and Useful Information
The Ontario Energy Board (OEB), the energy regulator, has seen a 77% increase in the number of reported scam calls, including illegitimate phone calls, texts, emails, fake websites, social media, in-person home visits and ads. The OEB, the Ministry of Energy and local...
New Time of Use & Tiered Electricity Prices from November 1, 2022
The Ontario Energy Board (OEB) has announced that electricity prices for households and small businesses will change as of November 1, 2022 under the Regulated Price Plan (RPP). The winter Time-of-Use (TOU) hours and the change in the Tier threshold for residential...
Time-of-Use versus Tiered Rates
If you’re a residential or small business customer that pays TOU electricity prices, you can choose to switch to Tiered prices. If you want to continue paying TOU prices, no action is required. To switch from TOU to Tiered prices, you must notify Wellington North...
Ontario Electricity Support Program
The Ontario Electricity Support Program helps reduce electricity bills for low-income households with a monthly on-bill credit. The amount of the credit will depend on how many people live in your house and your combined household income. Find out if you are eligible...
Wellington North Power Inc. requests for approval to adjust our electricity distribution rates effective May 1, 2023
Electricity charges and services provided by Wellington North Power Inc. are regulated by the Ontario Energy Board, an independent provincial government agency. OEB File #: EB:2022-0069 - Wellington North Power Inc. Application for 2023 Rates. Wellington North Power...
Ontario’s System-Wide Electricity Supply Mix: 2021 Data
Where did Ontario's 2021 electricity come from? 2021 Electricity Facts Electricity sources Ontario’s Electricity Mix Nuclear Energy 55.3% Water Power 23.3% Natural Gas* 8.1% Wind 9.0% Solar PV 2.5% Bioenergy** 0.5% Non-Contracted*** 1.2% *Includes Lennox and dual...