Residential
Time-Of-Use Prices
May 28, 2023, 11:16 pmPower Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Latest News
Summer Time-of-Use Hours & Summer Tiered Threshold effective from May 1, 2023
The Summer Hours for Time-of-Use customers are in effect from May 1, 2023 until October 31, 2023. The prices remain unchanged. The Summer Threshold for Tiered customers are in effect from May 1, 2023 until October 31, 2023. The prices remain unchanged. The Time-of-Use...
Anti-Scam Awareness – Don’t be afraid to say ‘No’ and Useful Information
The Ontario Energy Board (OEB), the energy regulator, has seen a 77% increase in the number of reported scam calls, including illegitimate phone calls, texts, emails, fake websites, social media, in-person home visits and ads. The OEB, the Ministry of Energy and local...
Time-of-Use versus Tiered Rates
If you’re a residential or small business customer that pays TOU electricity prices, you can choose to switch to Tiered prices. If you want to continue paying TOU prices, no action is required. To switch from TOU to Tiered prices, you must notify Wellington North...
Ontario Electricity Support Program
The Ontario Electricity Support Program helps reduce electricity bills for low-income households with a monthly on-bill credit. The amount of the credit will depend on how many people live in your house and your combined household income. Find out if you are eligible...
What to Do If a Storm Causes Damage to Your Home
A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards. The information above is a useful guide on what to do. For more information and safety tips or to find a Licensed Electrical Contractor near...
Ontario’s System-Wide Electricity Supply Mix: 2022 Data
Where did Ontario's 2022 electricity come from? Under O. Reg. 416/99 the Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity suppliers. The following table discloses the system-wide electricity supply...
Wellington North Power Inc. receives approval to adjust our electricity distribution rates effective May 1, 2023
Electricity charges and services provided by Wellington North Power Inc. are regulated by the Ontario Energy Board, an independent provincial government agency. OEB File #: EB:2022-0069 - Wellington North Power Inc. Application for 2023 Rates. Wellington North Power...