Residential
Time-Of-Use Prices
February 28, 2021, 11:33 pmOff-Peak - $ ¢/kWh
Saturday, Sunday & Holidays
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Latest News
Time-of-Use and Tiered Pricing Resumes February 23, 2021
Beginning February 23, 2021, residential and small business customers will resume paying Time-of-Use (TOU) and Tiered pricing under the Regulated Price Plan (RPP) at prices that were set by the Ontario Energy Board (OEB) on December 15, 2020. Since January 1, 2021,...
Changes to Industrial & Commercial electricity costs Effective January 1, 2021
Ontario deferred a portion of Global Adjustment (GA) between April and June 2020 by limiting the Class B GA rate to $115/MWh for non-Regulated Price Plan (RPP) customers and providing proportionate reductions for Class A customers. Ontario has made amendments to O....
In response to the Provincial’s Lock-Down Order, Wellington North Power is closed to the general public and visitors until further notice.
To Our Valued Customers, Suppliers and Stakeholders; In response to the Provincial’s Lock-Down Order, Wellington North Power is closed to the general public and visitors until further notice. We will maintain our commitment to serving our community and customers...
Wellington North Power Inc. has applied to the Ontario Energy Board for approval to adjust our electricity distribution rates effective May 1, 2021
Electricity rates and services are regulated by the Ontario Energy Board, an independent provincial government agency 2021 Electricity Distribution Rate Application (OEB File #: EB:2020-0061) Wellington North Power Inc. has applied to the Ontario Energy Board for...
See how your local hydro company scored for Customer Focus, Operational Effectiveness, Public Policy and Financial Performance
Find out how your local hydro performed in 2019 - Read our annual Scorecard Wellington North Power Inc.’s 2019 Scorecard summarizes how we are performing each year against measures set by the energy regulator, the Ontario Energy Board. All electricity distributors in...
Customer Survey Results
See what our customers said about Wellington North Power Inc. - their local hydro company. From October 2019 to February 2020, Wellington North Power Inc. invited Residential, Small Business and Industrial & Commercial customers to complete a survey about your...
COVID-19 Energy Assistance Program for Small Business (CEAP-SB)
COVID-19 Energy Assistance Program for Small Business (CEAP-SB) is a new program from the Government, launched on August 31, 2020. CEAP-SB is a time-limited program providing a one-time on-bill credit to electricity and natural gas for small businesses or registered...
Time-of-Use versus Tiered Rates
If you’re a residential or small business customer that pays TOU electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020. If you want to continue paying TOU prices, no action is required. To switch from TOU to Tiered prices, you must...
New Ontario Electricity Support Program
The Ontario Electricity Support Program helps reduce electricity bills for low-income households with a monthly on-bill credit. The amount of the credit will depend on how many people live in your house and your combined household income. Find out if you are eligible...