Residential
Time-Of-Use Prices
October 26, 2021, 6:00 pmMid-Peak - ¢/kWh
Weekdays: 7 to 11 am and 5 to 7 pm
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Latest News
Nov 2021 Electricity Prices (TOU & Tiered Prices) and Ont. Electricity Rebate
The Ontario Energy Board (OEB) has announced that electricity prices for households and small businesses will not change as of November 1, 2021 under the Regulated Price Plan (RPP). The winter Time-of-Use (TOU) hours and the change in the Tier threshold for...
See how your local hydro company scored for Customer Focus, Operational Effectiveness, Public Policy and Financial Performance
Find out how your local hydro performed in 2020 - Read our annual Scorecard Wellington North Power Inc.’s 2020 Scorecard summarizes how we are performing each year against measures set by the energy regulator, the Ontario Energy Board. All electricity distributors in...
Our office is closed to the general public and visitors until further notice – Contact us telephone or e-mail.
To Our Valued Customers, Suppliers and Stakeholders; In response to the COVID-19 Pandemic, Wellington North Power office is closed to the general public and visitors until further notice. We will maintain our commitment to serving our community and customers through...
Time-of-Use versus Tiered Rates
If you’re a residential or small business customer that pays TOU electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020. If you want to continue paying TOU prices, no action is required. To switch from TOU to Tiered prices, you must...
Ontario Electricity Support Program
The Ontario Electricity Support Program helps reduce electricity bills for low-income households with a monthly on-bill credit. The amount of the credit will depend on how many people live in your house and your combined household income. Find out if you are eligible...
COVID-19 Energy Assistance Program (CEAP) Allocated Funding Depleted
We wanted to thank the Ministry of Energy and the Ontario Energy Board for the creation of the COVID-19 Energy Assistance Program (CEAP) and for giving us the opportunity to help our customers pay their bills during a difficult time. Since July 2020, we have received...
OEB Decision and Rate Order for Wellington North Power’s Distribution Rates – effective May 1, 2021.
The Ontario Energy Board (OEB) has issued its’ Decision and Rate Order for Wellington North Power Inc.’s distribution rates and other charges beginning May 1, 2021. As a result of the OEB’s Decision and Rate Order, it is estimated that: - For a typical residential...
Changes to Industrial & Commercial electricity costs Effective January 1, 2021
Ontario deferred a portion of Global Adjustment (GA) between April and June 2020 by limiting the Class B GA rate to $115/MWh for non-Regulated Price Plan (RPP) customers and providing proportionate reductions for Class A customers. Ontario has made amendments to O....