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Time-of-Use versus Tiered Rates

If you’re a residential or small business customer that pays TOU electricity prices, you can choose to switch to Tiered prices....

Customer Satisfaction Survey

Your local hydro company, Wellington North Power, is conducting a Customer Satisfaction Survey by telephone from January to...

Power Outages

If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:


We're available 24 hours a day.

If you're having a life-threatening emergency, call 911.

Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911

What to Do If a Storm Causes Damage to Your Home

Apr 5, 2023

A winter snow-storm, an ice-storm, strong winds – these can cause damage to your home and create dangerous electrical hazards.
The information above is a useful guide on what to do.

For more information and safety tips or to find a Licensed Electrical Contractor near you please visit: or call 1-877-372-7233