Under O. Reg. 416/99 the Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity...
News & Events
Localized power outage from 6:30am-12:00pm this Sunday, March 21 2021 in Mount Forest on the east-side of Main St from TD Bank...
COVID-19 Energy Assistance Program (CEAP) is a new program from the Government, launched on July 13, 2020. CEAP is a...
COVID-19 Energy Assistance Program for Small Business (CEAP-SB) is a new program from the Government, launched on August 31,...
Beginning February 23, 2021, residential and small business customers will resume paying Time-of-Use (TOU) and Tiered pricing...
Update: The Ont. Government is extending the fixed electricity price of 8.5¢/kWh for Time-of-Use & Tiered customers....
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Customer Survey Results
See what our customers said about Wellington North Power Inc. – their local hydro company.
From October 2019 to February 2020, Wellington North Power Inc. invited Residential, Small Business and Industrial & Commercial customers to complete a survey about your local hydro company.
Thank you to all customers who participated in this customer survey – we value your input and feedback.
Your feedback has assisted Wellington North Power in determining the levels of spending and investment in equipment, infrastructure and the services provided as we finalize our business plans for the 5-year period of 2021 to 2025.
We were planning to invite customers to local community meetings in May 2020 to present the results of the Customer Survey; however due to the COVID-19 pandemic and guidelines of Public Health, this was not possible.
We still want to share the survey results with our customers so please click on the secure link below to view the feedback we received: