With ongoing negotiations between Canada Post and its workers, regular mail service could be interrupted and you may not receive...
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Ontario’s System-Wide Electricity Supply Mix: 2024 Data
Where did Ontario's 2024 electricity come from? Under O. Reg. 416/99 the Ministry of Energy is responsible for...
Summer Time-of-Use Hours & Summer Tiered Threshold effective from May 1, 2025
On May 1, 2025, summer Time-of-Use (TOU) hours and the change in the Tiered threshold for residential customers under the OEB’s...
Check it out! You might qualify for the Ontario Electricity Support Program (OESP)
You could get a monthly, on-bill credit of $35 or more. The Government of Ontario has changed the eligibility for the Ontario...
MyWNP – A Self-Service Portal for Our Customers
“MyWNP” is Wellington North Power Inc.'s on-line portal for our customers to view your bills, select paperless billing, review...
Power is personal – Choose the plan that’s right for you!
Customer Choice is an Ontario Energy Board (OEB) initiative that allows Regulated Price Plan (RPP) customers to choose their...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Customer Survey Results
See what our customers said about Wellington North Power Inc. – their local hydro company.
From October 2019 to February 2020, Wellington North Power Inc. invited Residential, Small Business and Industrial & Commercial customers to complete a survey about your local hydro company.
Thank you to all customers who participated in this customer survey – we value your input and feedback.
Your feedback has assisted Wellington North Power in determining the levels of spending and investment in equipment, infrastructure and the services provided as we finalize our business plans for the 5-year period of 2021 to 2025.
We were planning to invite customers to local community meetings in May 2020 to present the results of the Customer Survey; however due to the COVID-19 pandemic and guidelines of Public Health, this was not possible.
We still want to share the survey results with our customers so please click on the secure link below to view the feedback we received:
Click here to review Customer Survey Results