Also, Winter TOU hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect...
News & Events
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MyWNP – A Self-Service Portal for Our Customers
“MyWNP” is Wellington North Power Inc.'s on-line portal for our customers to view your bills, select paperless billing, review...
Anti-Scam Awareness – Don’t be afraid to say ‘No’ and Useful Information
The Ontario Energy Board (OEB), the energy regulator, has seen a 77% increase in the number of reported scam calls, including...
What to Do If a Storm Causes Damage to Your Home
A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards....
Office Closed January 19, 2026 from 12:00pm
Due to bad weather, Wellington North Power office will be closed on Monday, January 19, 2026 from 12:00 pm for the rest of the...
Electrical Safety Awareness Telephone / E-mail Survey (2026)
Wellington North Power Inc.is conducting an Electrical Safety Awareness Survey by telephone and e-mail starting January 12, 2026...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Customer Survey Results
See what our customers said about Wellington North Power Inc. – their local hydro company.
From October 2019 to February 2020, Wellington North Power Inc. invited Residential, Small Business and Industrial & Commercial customers to complete a survey about your local hydro company.
Thank you to all customers who participated in this customer survey – we value your input and feedback.
Your feedback has assisted Wellington North Power in determining the levels of spending and investment in equipment, infrastructure and the services provided as we finalize our business plans for the 5-year period of 2021 to 2025.
We were planning to invite customers to local community meetings in May 2020 to present the results of the Customer Survey; however due to the COVID-19 pandemic and guidelines of Public Health, this was not possible.
We still want to share the survey results with our customers so please click on the secure link below to view the feedback we received:
Click here to review Customer Survey Results