Wellington North Power office is currently closed and will re-open at 8:30 am on Monday, January 5, 2026. For emergencies only:...
News & Events
More News
November 1, 2025: New Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered Prices. And on-bill OER credit to change.
Also, Winter TOU hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect...
Wellington North Power Inc. applies to the Ontario Energy Board for approval to adjust electricity distribution rates effective May 1, 2026
Electricity rates and services are regulated by the Ontario Energy Board, an independent provincial government agency. 2026...
Electric Vehicle (EV) ChargeON Program
The Ontario government’s EV ChargeON program provides funding for the installation of public electric vehicle (EV) chargers in...
Postal Disruption…Be Prepared
On October 11, 2025, the Canada Union of Postal Workers (CUPW) moved to rolling strikes which will affect Canada Post’s...
We’ve Updated our Conditions of Service
Our Conditions of Service describes how we do business with our customers. We've updated our Conditions of Service as a result...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Power is personal – Choose the plan that’s right for you!
Customer Choice is an Ontario Energy Board (OEB) initiative that allows Regulated Price Plan (RPP) customers to choose their electricity price plan.
Residential and Small Business customers billed under the RPP can choose the electricity rate that best meets their energy needs and lifestyle.
There are 3 price plans to choose from:
- Time-of-use prices.
- Tiered prices.
- New: Ultra-low overnight prices.
To learn more about these prices and help you to choose which one is best meets your energy needs and lifestyle click here.