On September 25, 2025, the Canada Union of Postal Workers (CUPW) launched a national strike resulting in a shut down of Canada...
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See how your local hydro company performed in 2024 – our Scorecard is ready for you to read
Find out how your local hydro performed in 2024 - Read our annual Scorecard Wellington North Power Inc.’s 2024 Scorecard...
We’ve Updated our Conditions of Service
Our Conditions of Service describes how we do business with our customers. We've updated our Conditions of Service as a result...
Ontario’s System-Wide Electricity Supply Mix: 2024 Data
Where did Ontario's 2024 electricity come from? Under O. Reg. 416/99 the Ministry of Energy is responsible for...
Summer Time-of-Use Hours & Summer Tiered Threshold effective from May 1, 2025
On May 1, 2025, summer Time-of-Use (TOU) hours and the change in the Tiered threshold for residential customers under the OEB’s...
Check it out! You might qualify for the Ontario Electricity Support Program (OESP)
You could get a monthly, on-bill credit of $35 or more. The Government of Ontario has changed the eligibility for the Ontario...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Office Closed until January 2, 2024
Wellington North Power office is currently closed and will re-open at 8:30 am on Tuesday, January 2, 2024.
- For emergencies only: such as no hydro, partial power, fire-risk, pole-line down, powerline hazard, water leak, please call our emergency telephone number 519-323-1710.
- For enquiries such as bill query, payment, account balance and move-in/out requests, please e-mail customerservice@wellingtonnorthpower.com and we will respond to your e-mail as soon as possible when we return back to the office.