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Power Outages

If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:


We're available 24 hours a day.

If you're having a life-threatening emergency, call 911.

Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911

We’ve Updated our Conditions of Service

Nov 12, 2021

Our Conditions of Service describes how we do business with our customers.

We’ve updated our Conditions of Service as a result of recent changes within the energy industry.

We are interested in your views about the updates.  To see the updated Conditions of Service, click this link: Conditions of Service – Proposed

Feedback and comments can be provided by: Email: customerservice@wellingtonnorthpower.com or call us at: 519 323 1710.

Please share your comments by February 12, 2022