Summer Time-of-Use (TOU) periods and Tiered pricing thresholds take effect from May 1, 2022 to October 31, 2022. Note: TOU &...
News & Events
Temporary Changes to Screening Guidelines for LEAP for 2022 Questions & Answers Background: On January 10, 2022, to further...
The Ontario Energy Board (OEB) has announced that electricity prices for households and small businesses will not change as of...
Ontario Energy Board Approves Wellington North Power electricity distribution rates effective May 1, 2022
2022 Electricity Distribution Rate Application (OEB File #: EB:2021-0064) On March 24, 2022, the energy regulator, the Ontario...
Effective from Feb 8 2022, electricity prices for Residential & and Small Businesses return to the rates in place prior to...
The Ontario government has set electricity rates at the off-peak rate of 8.2¢/kWh, 24 hours per day from January 18 – February...
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
We’ve Updated our Conditions of Service
Our Conditions of Service describes how we do business with our customers.
We’ve updated our Conditions of Service as a result of recent changes within the energy industry.
We are interested in your views about the updates. To see the updated Conditions of Service, click this link: Conditions of Service – Proposed
Feedback and comments can be provided by: Email: firstname.lastname@example.org or call us at: 519 323 1710.
Please share your comments by February 12, 2022