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COVID-19 Energy Assistance Program FAQs
The Government of Ontario is providing $9 million for its new COVID-19 Energy Assistance Program (CEAP), to support residential...
Providing Stable Electricity Pricing for Industrial and Commercial Companies
Ontario Provides Stable Electricity Pricing for Industrial and Commercial Companies by providing predictable electricity rates...
Customer Choice – Tiered vs Tiered Electricity Prices
Effective November 1, 2020, the government intends to introduce customer choice for Regulated Price Plan (RPP) customers who pay...
Helping limit the spread of the virus by temporarily closing our office to the public
To Our Valued Customers, Suppliers and Stakeholders; As our Federal, Provincial and Local Governments respond to the developing...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
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