Under O. Reg. 416/99 the Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity...
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Localized Power Outage in Mount Forest: Sunday March 21, 2021 from 6:30am to 12:00pm
Localized power outage from 6:30am-12:00pm this Sunday, March 21 2021 in Mount Forest on the east-side of Main St from TD Bank...
COVID-19 Energy Assistance Program (CEAP)
COVID-19 Energy Assistance Program (CEAP) is a new program from the Government, launched on July 13, 2020. CEAP is a...
COVID-19 Energy Assistance Program for Small Business (CEAP-SB)
COVID-19 Energy Assistance Program for Small Business (CEAP-SB) is a new program from the Government, launched on August 31,...
Time-of-Use and Tiered Pricing Resumes February 23, 2021
Beginning February 23, 2021, residential and small business customers will resume paying Time-of-Use (TOU) and Tiered pricing...
Electricity Prices to Remain at 8.5 ¢/kWh until Feb 22, 2021
Update: The Ont. Government is extending the fixed electricity price of 8.5¢/kWh for Time-of-Use & Tiered customers....
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
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We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Providing Stable Electricity Pricing for Industrial and Commercial Companies
Ontario Provides Stable Electricity Pricing for Industrial and Commercial Companies by providing predictable electricity rates for two years
An announcement was made Friday June 26th by the Ontario Ministry of Energy, Northern Development and Mines regarding the Industrial Conservation Initiative.
The Ontario Government is implementing an Industrial Conservation Initiative (ICI) peak hiatus for ICI participants to allow industrial and commercial businesses to focus on recovering from the impacts of COVID-19. Class A customers will not need to anticipate and reduce their electricity demand during peak hours as they return to full levels of operation. Class A customers will maintain their peak demand factor from the 2019-20 period to determine their global adjustment charges in 2021-22.
For clarification:
Customer peak demand factor rates for the ICI program period July 2020 to June 2021 are as per the letter from Wellington North Power dated May 21st. This does not impact billing for the upcoming Adjustment Period (July 1, 2020 to June 30, 2021).
The information above relates to the ICI program period July 2021 to June 2022. The reasoning is that it will be difficult for customers to anticipate and respond to peak hours, hence the ICI peak hiatus.
For additional information, refer to the Ministry’s news release by clicking the link below: