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Office Closed until January 5, 2026
Wellington North Power office is currently closed and will re-open at 8:30 am on Monday, January 5, 2026. For emergencies only:...
November 1, 2025: New Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered Prices. And on-bill OER credit to change.
Also, Winter TOU hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect...
Wellington North Power Inc. applies to the Ontario Energy Board for approval to adjust electricity distribution rates effective May 1, 2026
Electricity rates and services are regulated by the Ontario Energy Board, an independent provincial government agency. 2026...
Electric Vehicle (EV) ChargeON Program
The Ontario government’s EV ChargeON program provides funding for the installation of public electric vehicle (EV) chargers in...
Postal Disruption…Be Prepared
On October 11, 2025, the Canada Union of Postal Workers (CUPW) moved to rolling strikes which will affect Canada Post’s...
We’ve Updated our Conditions of Service
Our Conditions of Service describes how we do business with our customers. We've updated our Conditions of Service as a result...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Office Closed until January 5, 2026
Wellington North Power office is currently closed and will re-open at 8:30 am on Monday, January 5, 2026. For emergencies only: such as no hydro, partial power, fire-risk, pole-line down, powerline hazard, water leak, please call our emergency telephone number...
November 1, 2025: New Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered Prices. And on-bill OER credit to change.
Also, Winter TOU hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect November 1 as usual and remain in place until April 30, 2025. ULO hours remain unchanged. The Winter Hours for Time-of-Use customers are in effect...
Wellington North Power Inc. applies to the Ontario Energy Board for approval to adjust electricity distribution rates effective May 1, 2026
Electricity rates and services are regulated by the Ontario Energy Board, an independent provincial government agency. 2026 Electricity Distribution Rate Application (OEB File #: EB-2025-0003) Wellington North Power Inc. has applied to the Ontario Energy Board for...
We’ve Updated our Conditions of Service
Our Conditions of Service describes how we do business with our customers. We've updated our Conditions of Service as a result of recent changes within the energy industry. We are interested in your views about the updates. To see the updated Conditions of Service,...
Check it out! You might qualify for the Ontario Electricity Support Program (OESP)
You could get a monthly, on-bill credit of $35 or more. The Government of Ontario has changed the eligibility for the Ontario Electricity Support Program (OESP). So now, more Ontarians qualify. The credit amount depends on how many people live in the home and the...
MyWNP – A Self-Service Portal for Our Customers
“MyWNP” is Wellington North Power Inc.'s on-line portal for our customers to view your bills, select paperless billing, review your usage, make updates to your account information, switch your price plan and much more at your flexibility and convenience. To register...
Power is personal – Choose the plan that’s right for you!
Customer Choice is an Ontario Energy Board (OEB) initiative that allows Regulated Price Plan (RPP) customers to choose their electricity price plan. Residential and Small Business customers billed under the RPP can choose the electricity rate that best meets their...
Anti-Scam Awareness – Don’t be afraid to say ‘No’ and Useful Information
The Ontario Energy Board (OEB), the energy regulator, has seen a 77% increase in the number of reported scam calls, including illegitimate phone calls, texts, emails, fake websites, social media, in-person home visits and ads. The OEB, the Ministry of Energy and local...
What to Do If a Storm Causes Damage to Your Home
A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards. The information above is a useful guide on what to do. For more information and safety tips or to find a Licensed Electrical Contractor near...