Our Conditions of Service describes how we do business with our customers. We've updated our Conditions of Service as a result...
News & Events
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Potential Postal Disruption…Be Prepared
With ongoing negotiations between Canada Post and its workers, regular mail service could be interrupted and you may not receive...
Ontario’s System-Wide Electricity Supply Mix: 2024 Data
Where did Ontario's 2024 electricity come from? Under O. Reg. 416/99 the Ministry of Energy is responsible for...
Summer Time-of-Use Hours & Summer Tiered Threshold effective from May 1, 2025
On May 1, 2025, summer Time-of-Use (TOU) hours and the change in the Tiered threshold for residential customers under the OEB’s...
Check it out! You might qualify for the Ontario Electricity Support Program (OESP)
You could get a monthly, on-bill credit of $35 or more. The Government of Ontario has changed the eligibility for the Ontario...
MyWNP – A Self-Service Portal for Our Customers
“MyWNP” is Wellington North Power Inc.'s on-line portal for our customers to view your bills, select paperless billing, review...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
See how your local hydro company performed in 2024 – our Scorecard is ready for you to read
Find out how your local hydro performed in 2024 – Read our annual Scorecard
Wellington North Power Inc.’s 2024 Scorecard summarizes how we are performing each year against measures set by the energy regulator, the Ontario Energy Board. All electricity distributors in Ontario publish their Scorecard performance results annually.
In 2024, your local hydro company, Wellington North Power Inc. met or exceeded all industry-set performance targets.
Click here to read our 2024 Scorecard and see how your local hydro company performed in customer focus, operational effectiveness, public policy and financial results.