The Summer Hours for Time-of-Use customers are in effect from May 1, 2023 until October 31, 2023. The prices remain unchanged....
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Anti-Scam Awareness – Don’t be afraid to say ‘No’ and Useful Information
The Ontario Energy Board (OEB), the energy regulator, has seen a 77% increase in the number of reported scam calls, including...
Time-of-Use versus Tiered Rates
If you’re a residential or small business customer that pays TOU electricity prices, you can choose to switch to Tiered prices....
What to Do If a Storm Causes Damage to Your Home
A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards....
Ontario’s System-Wide Electricity Supply Mix: 2022 Data
Where did Ontario's 2022 electricity come from? Under O. Reg. 416/99 the Ministry of Energy is responsible for...
Wellington North Power Inc. receives approval to adjust our electricity distribution rates effective May 1, 2023
Electricity charges and services provided by Wellington North Power Inc. are regulated by the Ontario Energy Board, an...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Ont. Electricity Rebate – Increase
The Ontario Electricity Rebate (OER) is for most households, farms, long-term care homes and small businesses. Eligible consumers automatically receive the rebate, which appears on bills as a separate line item. Starting November 1, 2020, the OER will provide eligible consumers with a 33.2% rebate from the province on the subtotal of their electricity bill.
Multi-unit complex consumers that are currently receiving the OER under the grandfathering regulatory provisions will now continue to receive the rebate until April 30, 2021. Multi-unit complex consumers that have been grandfathered include those that were previously receiving the 8% Ontario Rebate for Electricity Consumers as of October 22, 2020 but are not eligible for the OER, if they met requirements to provide notice to their utility before February 1, 2020. The grandfathering period was previously slated to end on October 31, 2020.