Customer Choice is an Ontario Energy Board (OEB) initiative that allows Regulated Price Plan (RPP) customers to choose their...
News & Events
More News
What to Do If a Storm Causes Damage to Your Home
A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards....
Check it out! You might qualify for the Ontario Electricity Support Program (OESP)
You could get a monthly, on-bill credit of $35 or more. The Government of Ontario has changed the eligibility for the Ontario...
Wellington North Power Inc. receives approval to adjust our electricity distribution rates effective May 1, 2026
Electricity charges and services provided by Wellington North Power Inc. are regulated by the Ontario Energy Board, an...
November 1, 2025: New Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered Prices. And on-bill OER credit to change.
Also, Winter TOU hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect...
MyWNP – A Self-Service Portal for Our Customers
“MyWNP” is Wellington North Power Inc.'s on-line portal for our customers to view your bills, select paperless billing, review...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Time-of-Use and Tiered Pricing Resumes February 23, 2021
Beginning February 23, 2021, residential and small business customers will resume paying Time-of-Use (TOU) and Tiered pricing under the Regulated Price Plan (RPP) at prices that were set by the Ontario Energy Board (OEB) on December 15, 2020.
Since January 1, 2021, RPP customers have been paying a fixed electricity price of 8.5 ¢/kWh regardless of the time of day or the total volume consumed. This fixed pricing was mandated by the Government of Ontario and expired at the end of the day on February 22, 2021.
The RPP TOU prices that apply starting February 23, 2021, are:
| Winter TOU Price Periods | Prices |
| Off-Peak | 8.5¢/kWh |
| (Weekdays 7 p.m. – 7 a.m., all day weekends and holidays) | |
| Mid-Peak | 11.9¢/kWh |
| (Weekdays 11 a.m. – 5 p.m.) | |
| On-Peak | 17.6¢/kWh |
| (Weekdays 7 a.m. – 11 a.m. and 5 p.m. – 7 p.m.) |
The RPP Tiered prices that apply starting February 23, 2021, are:
| Winter Tier Thresholds | Prices | |
| Tier 1 | Residential – first 1,000 kWh/month | 10.1¢/kWh |
| Non-residential – first 750 kWh/month | ||
| Tier 2 | Residential – for electricity used above 1,000 kWh/month | 11.8¢/kWh |
| Non-residential – for electricity used above 750 kWh/month |
For more information, visit the OEB’s website: OEB newsroom

