Electricity rates and services are regulated by the Ontario Energy Board, an independent provincial government agency 2022...
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We’ve Updated our Conditions of Service
Our Conditions of Service describes how we do business with our customers. We've updated our Conditions of Service as a result...
Nov 2021 Electricity Prices (TOU & Tiered Prices) and Ont. Electricity Rebate
The Ontario Energy Board (OEB) has announced that electricity prices for households and small businesses will not change as of...
See how your local hydro company scored for Customer Focus, Operational Effectiveness, Public Policy and Financial Performance
Find out how your local hydro performed in 2020 - Read our annual Scorecard Wellington North Power Inc.’s 2020 Scorecard...
COVID-19 Energy Assistance Program (CEAP) Allocated Funding Depleted
We wanted to thank the Ministry of Energy and the Ontario Energy Board for the creation of the COVID-19 Energy Assistance...
OEB Decision and Rate Order for Wellington North Power’s Distribution Rates – effective May 1, 2021.
The Ontario Energy Board (OEB) has issued its’ Decision and Rate Order for Wellington North Power Inc.’s distribution rates and...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Scam Alert
Scam Alert!
We have been informed customers are receiving telephone calls advising Wellington North Power Inc. (WNP) has been sold and you must pay an overdue balance immediately or your hydro service will be disconnected.
This is a SCAM!
WNP has not been sold, do not agree to pay and do not give any details to the caller.
We do not threaten disconnection of electricity services over the telephone and we follow the disconnection rules set by the Ontario Energy Board.
If you are concerned, please call us at 519-323-1710 or e-mail customerservice@wellingtonnorthpower.com