Customer Choice is an Ontario Energy Board (OEB) initiative that allows Regulated Price Plan (RPP) customers to choose their...
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What to Do If a Storm Causes Damage to Your Home
A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards....
Check it out! You might qualify for the Ontario Electricity Support Program (OESP)
You could get a monthly, on-bill credit of $35 or more. The Government of Ontario has changed the eligibility for the Ontario...
Wellington North Power Inc. receives approval to adjust our electricity distribution rates effective May 1, 2026
Electricity charges and services provided by Wellington North Power Inc. are regulated by the Ontario Energy Board, an...
November 1, 2025: New Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered Prices. And on-bill OER credit to change.
Also, Winter TOU hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect...
MyWNP – A Self-Service Portal for Our Customers
“MyWNP” is Wellington North Power Inc.'s on-line portal for our customers to view your bills, select paperless billing, review...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Introducing the new MyWNP Account Portal
On Thursday July 25, 2024, we launched “MyWNP Account Portal” – an on-line portal providing you with flexibility and convenience to view your bills, review your usage, make updates to your account information, switch your price plan and much more! MyWNP will replace CustomerConnect.
For CustomerConnect users, you will have received an email from us with instructions to reset your password to gain access to your account in the new portal.
Here are some important items to note:
- Please remove any bookmarks that link to the CustomerConnect login page and/or web pages within your account.
- You will no longer have the option to use a ‘username’ to login; instead, please use the email associated with your account.
- Preferences for paperless billing or pre-authorized payments will not be affected. Simply log in to view your bill.
- MyWNP is Green Button compliant. You can download energy usage data into an XML file.
If you have any questions, please contact Customer Service at customerservice@wellingtonnorthpower.com or call us at 519-323-1710 (Monday to Friday, 8:30 AM to 4:30 PM).