Electricity rates and services are regulated by the Ontario Energy Board, an independent provincial government agency 2022...
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We’ve Updated our Conditions of Service
Our Conditions of Service describes how we do business with our customers. We've updated our Conditions of Service as a result...
Nov 2021 Electricity Prices (TOU & Tiered Prices) and Ont. Electricity Rebate
The Ontario Energy Board (OEB) has announced that electricity prices for households and small businesses will not change as of...
See how your local hydro company scored for Customer Focus, Operational Effectiveness, Public Policy and Financial Performance
Find out how your local hydro performed in 2020 - Read our annual Scorecard Wellington North Power Inc.’s 2020 Scorecard...
Scam Alert
Scam Alert! We have been informed customers are receiving telephone calls advising Wellington North Power Inc. (WNP) has been...
COVID-19 Energy Assistance Program (CEAP) Allocated Funding Depleted
We wanted to thank the Ministry of Energy and the Ontario Energy Board for the creation of the COVID-19 Energy Assistance...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Time-of-Use versus Tiered Rates
If you’re a residential or small business customer that pays TOU electricity prices, you can choose to switch to Tiered prices.
If you want to continue paying TOU prices, no action is required.
To switch from TOU to Tiered prices, you must notify Wellington North Power Inc. by completing an election form.
There is no deadline – you can ask to switch at any time.
Click here for more information and download an Election Form.
Visit the OEB’s website to estimate your monthly bill.