The Summer Hours for Time-of-Use customers are in effect from May 1, 2023 until October 31, 2023. The prices remain unchanged....
News & Events
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Anti-Scam Awareness – Don’t be afraid to say ‘No’ and Useful Information
The Ontario Energy Board (OEB), the energy regulator, has seen a 77% increase in the number of reported scam calls, including...
What to Do If a Storm Causes Damage to Your Home
A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards....
Ontario’s System-Wide Electricity Supply Mix: 2022 Data
Where did Ontario's 2022 electricity come from? Under O. Reg. 416/99 the Ministry of Energy is responsible for...
Wellington North Power Inc. receives approval to adjust our electricity distribution rates effective May 1, 2023
Electricity charges and services provided by Wellington North Power Inc. are regulated by the Ontario Energy Board, an...
Customer Satisfaction Survey
Your local hydro company, Wellington North Power, is conducting a Customer Satisfaction Survey by telephone from January to...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Time-of-Use versus Tiered Rates
If you’re a residential or small business customer that pays TOU electricity prices, you can choose to switch to Tiered prices.
If you want to continue paying TOU prices, no action is required.
To switch from TOU to Tiered prices, you must notify Wellington North Power Inc. by completing an election form.
There is no deadline – you can ask to switch at any time.
Click here for more information and download an Election Form.
Visit the OEB’s website to estimate your monthly bill.