Conditions of Service

Our “Conditions of Service” describes how we do business with our customers.

We’ve updated our Conditions of Service because of recent changes in the energy industry.
We are interested in your views about the changes.
To see the updated Conditions of Service, please click this link: Conditions of Service – Proposed.
Feedback and comments can be provided by calling us at 519-323-1710 or e-mailing: customerservice@wellingtonnorthpower.com
Please share your comments by November 11, 2025.

Wellington North Power Inc.’s “Conditions of Service” was revised in November 2021 to align with current energy regulations and policies.
In May 2024, our Conditions of Service were updated to include a separate appendix setting out distributor requirements for the connection of Electric Vehicle Supply Equipment (EVSE). 

Our “Conditions of Service” can be viewed by clicking the link:

Conditions of Service v9 2021, Revised

Have a comment?
We are interested in your thoughts about our Conditions of Service. Offer your feedback and comments by:

• E-mail:  customerservice@wellingtonnorthpower.com
• Telephone: 519-323-1710
• In person at our office