Summer Time-of-Use (TOU) periods and Tiered pricing thresholds take effect from May 1, 2022 to October 31, 2022. Note: TOU &...
News & Events
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Low-income Energy Assistance Program (LEAP) – Emergency Financial Assistance
Temporary Changes to Screening Guidelines for LEAP for 2022 Questions & Answers Background: On January 10, 2022, to further...
Electricity Prices (TOU & Tiered Prices) and Ont. Electricity Rebate – Effective from Nov 2021
The Ontario Energy Board (OEB) has announced that electricity prices for households and small businesses will not change as of...
Ontario Energy Board Approves Wellington North Power electricity distribution rates effective May 1, 2022
2022 Electricity Distribution Rate Application (OEB File #: EB:2021-0064) On March 24, 2022, the energy regulator, the Ontario...
Electricity prices return to the rates in place prior to the relief period
Effective from Feb 8 2022, electricity prices for Residential & and Small Businesses return to the rates in place prior to...
Off-peak rates all day from January 18 – February 7, 2022
The Ontario government has set electricity rates at the off-peak rate of 8.2¢/kWh, 24 hours per day from January 18 – February...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Holiday Office Hours
Happy Holidays from us all at your local hydro company Wellington North Power.
For emergencies, such as reporting a downed powerline or a power outage, please call 519-323-1710 (anytime).
Our office will be closed during the holidays as noted below:
Friday – December 24, 2021: Open 8:30 am to 11:30am
Monday – December 27, 2021: Closed
Tuesday – December 28, 2021: Closed
Wednesday – December 29, 2021: Closed
Thursday – December 30, 2021: Closed
Friday – December 31, 2021: Closed
Monday – January 3, 2022: Closed (New Year’s Day observed)
During this time, all calls or e-mails received will be responded to on/shortly after we re-open on January 4, 2022