Under O. Reg. 416/99 the Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity...
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Localized Power Outage in Mount Forest: Sunday March 21, 2021 from 6:30am to 12:00pm
Localized power outage from 6:30am-12:00pm this Sunday, March 21 2021 in Mount Forest on the east-side of Main St from TD Bank...
COVID-19 Energy Assistance Program (CEAP)
COVID-19 Energy Assistance Program (CEAP) is a new program from the Government, launched on July 13, 2020. CEAP is a...
Time-of-Use and Tiered Pricing Resumes February 23, 2021
Beginning February 23, 2021, residential and small business customers will resume paying Time-of-Use (TOU) and Tiered pricing...
Electricity Prices to Remain at 8.5 ¢/kWh until Feb 22, 2021
Update: The Ont. Government is extending the fixed electricity price of 8.5¢/kWh for Time-of-Use & Tiered customers....
Customer Satisfaction Survey
Your local hydro company, Wellington North Power, wants you to know that we are conducting a Customer Satisfaction Survey by...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
COVID-19 Energy Assistance Program for Small Business (CEAP-SB)
COVID-19 Energy Assistance Program for Small Business (CEAP-SB) is a new program from the Government, launched on August 31, 2020.
CEAP-SB is a time-limited program providing a one-time on-bill credit to electricity and natural gas for small businesses or registered charities experiencing hardships as a result of the COVID-19 pandemic.
SCAMS: We are aware of a number of COVID-19 Energy Assistance Programs (CEAP) Scams. If in doubt, please call us at 519-323-1710.
One-time Credit:
Eligible customers can receive a one-time credit of $1,500 applied to their hydro bill.
For more information can be found on our website – click the link below:
CEAP-SB Frequently Asked Questions
Or visit the Ontario Energy Board’s website: https://www.oeb.ca/rates-and-your-bill