Customer Choice is an Ontario Energy Board (OEB) initiative that allows Regulated Price Plan (RPP) customers to choose their...
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What to Do If a Storm Causes Damage to Your Home
A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards....
Check it out! You might qualify for the Ontario Electricity Support Program (OESP)
You could get a monthly, on-bill credit of $35 or more. The Government of Ontario has changed the eligibility for the Ontario...
Wellington North Power Inc. receives approval to adjust our electricity distribution rates effective May 1, 2026
Electricity charges and services provided by Wellington North Power Inc. are regulated by the Ontario Energy Board, an...
November 1, 2025: New Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered Prices. And on-bill OER credit to change.
Also, Winter TOU hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect...
MyWNP – A Self-Service Portal for Our Customers
“MyWNP” is Wellington North Power Inc.'s on-line portal for our customers to view your bills, select paperless billing, review...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Assurance of Voluntary Compliance & LEAP Contribution
Wellington North Power Inc. (WNP) submitted an Assurance of Voluntary Compliance to the energy regulator, the Ontario Energy Board (OEB) confirming that the utility did not have Green Button ready and accessible to its customers by/on November 1, 2023, as required by Ontario Regulation 633/21. WNP implemented Green Button on November 16, 2023.
The OEB has accepted WNP’s Assurance of Voluntary Compliance (EB-2023-0347). Under the terms, WNP will pay $3,500 to the local agency implementing the Low-income Energy Assistance Program (LEAP) which provides emergency financial assistance to low-income citizens in the utility’s service territory.
For more information, visit the OEB’s website:
Enforcement proceedings | Ontario Energy Board (oeb.ca)