Also, Winter TOU hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect...
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Wellington North Power Inc. applies to the Ontario Energy Board for approval to adjust electricity distribution rates effective May 1, 2027
Electricity rates and services are regulated by the Ontario Energy Board, an independent provincial government agency. 2027...
See how your local hydro company performed in 2025 – our Scorecard is ready for you to read
Find out how your local hydro performed in 2025 - Read our annual Scorecard Wellington North Power Inc.’s 2025 Scorecard...
Summer Time-of-Use Hours & Summer Tiered Threshold effective from May 1, 2026
On May 1, 2026, summer Time-of-Use (TOU) hours and the change in the Tiered threshold for residential customers under the OEB’s...
Power is personal – Choose the plan that’s right for you!
Customer Choice is an Ontario Energy Board (OEB) initiative that allows Regulated Price Plan (RPP) customers to choose their...
Check it out! You might qualify for the Ontario Electricity Support Program (OESP)
You could get a monthly, on-bill credit of $35 or more. The Government of Ontario has changed the eligibility for the Ontario...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Assurance of Voluntary Compliance & LEAP Contribution
Wellington North Power Inc. (WNP) submitted an Assurance of Voluntary Compliance to the energy regulator, the Ontario Energy Board (OEB) confirming that the utility did not have Green Button ready and accessible to its customers by/on November 1, 2023, as required by Ontario Regulation 633/21. WNP implemented Green Button on November 16, 2023.
The OEB has accepted WNP’s Assurance of Voluntary Compliance (EB-2023-0347). Under the terms, WNP will pay $3,500 to the local agency implementing the Low-income Energy Assistance Program (LEAP) which provides emergency financial assistance to low-income citizens in the utility’s service territory.
For more information, visit the OEB’s website:
Enforcement proceedings | Ontario Energy Board (oeb.ca)