Under O. Reg. 416/99 the Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity...
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Localized Power Outage in Mount Forest: Sunday March 21, 2021 from 6:30am to 12:00pm
Localized power outage from 6:30am-12:00pm this Sunday, March 21 2021 in Mount Forest on the east-side of Main St from TD Bank...
COVID-19 Energy Assistance Program (CEAP)
COVID-19 Energy Assistance Program (CEAP) is a new program from the Government, launched on July 13, 2020. CEAP is a...
COVID-19 Energy Assistance Program for Small Business (CEAP-SB)
COVID-19 Energy Assistance Program for Small Business (CEAP-SB) is a new program from the Government, launched on August 31,...
Time-of-Use and Tiered Pricing Resumes February 23, 2021
Beginning February 23, 2021, residential and small business customers will resume paying Time-of-Use (TOU) and Tiered pricing...
Electricity Prices to Remain at 8.5 ¢/kWh until Feb 22, 2021
Update: The Ont. Government is extending the fixed electricity price of 8.5¢/kWh for Time-of-Use & Tiered customers....
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Support for Customers During the Province-wide Shutdown
The province-wide shutdown means that more people will be staying home or running their small businesses from home.
The Ontario Government has taken steps to hold the price of electricity at 8.5 ¢/kWh for electricity used from January 1 until the end of the day on January 28, 2021.
Residential, small business and farm customers on Time-of-Use and Tiered price plans set under the Ontario Energy Board’s Regulated Price Plan will pay that fixed price. So, no matter what time of day you use your electricity, or how much you use, the fixed price will apply.
The price change will happen automatically. No customer action is required.
For more information, visit oeb.ca