News & Events

  1. Home
  2.  » 
  3. Commercial
  4.  » Support for Customers During the Province-wide Shutdown

More News

Customer Satisfaction Survey

Your local hydro company, Wellington North Power, wants you to know that we are conducting a Customer Satisfaction Survey by...

2021 Cost of Service application

Your local hydro company, Wellington North Power Inc. (WNP), is applying to the energy regulator, the Ontario Energy Board, to...

Power Outages

If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:

519-323-1710
___________

We're available 24 hours a day.

If you're having a life-threatening emergency, call 911.

Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911

Support for Customers During the Province-wide Shutdown

Dec 23, 2020

RPP Temporary RatesThe province-wide shutdown means that more people will be staying home or running their small businesses from home.

The Ontario Government has taken steps to hold the price of electricity at 8.5 ¢/kWh for electricity used from January 1 until the end of the day on January 28, 2021.

Residential, small business and farm customers on Time-of-Use and Tiered price plans set under the Ontario Energy Board’s Regulated Price Plan will pay that fixed price. So, no matter what time of day you use your electricity, or how much you use, the fixed price will apply.

The price change will happen automatically. No customer action is required.

For more information, visit oeb.ca