Your local hydro company, Wellington North Power, is conducting a Customer Satisfaction Survey by telephone from January to...
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Holiday Office Hours & Contact Details
Happy Holidays from the Staff and Directors at Wellington North Power. For emergencies (reporting a downed powerline or a power...
What to Do If a Storm Causes Damage to Your Home
A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards....
Restored: Power is back on in Arthur and Surrounding Areas
Restored: Power is back on in Arthur and surrounding areas. Cause: There is a Hydro One transmission pole on fire north of...
Anti-Scam Awareness – Don’t be afraid to say ‘No’ and Useful Information
The Ontario Energy Board (OEB), the energy regulator, has seen a 77% increase in the number of reported scam calls, including...
Interested in helping shape the future of your local hydro company?
Call For Nominations: The Townships of Wellington North and Southgate as the shareholders of Wellington North Power Inc. (WNP)...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Summer Time-of-Use periods and Summer Tiered thresholds effective from May 1, 2022
Summer Time-of-Use (TOU) periods and Tiered pricing thresholds take effect from May 1, 2022 to October 31, 2022.
Note: TOU & Tiered electricity prices did not change.
If you’re a residential or small business customer, you can choose to switch between Time-of-Use (TOU) and Tiered prices.
- With TOU, the price you pay depends on when you use electricity.
- With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit is exceeded, a higher price applies.
More information can be found at Customer Choice or at the Ontario Energy Board’s website oeb.ca/choice