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If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:

519-323-1710
___________

We're available 24 hours a day.

If you're having a life-threatening emergency, call 911.

Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911

Summer Time-of-Use periods and Summer Tiered thresholds effective from May 1, 2022

May 4, 2022

Summer Time-of-Use (TOU) periods and Tiered pricing thresholds take effect from May 1, 2022 to October 31, 2022.
Note: TOU & Tiered electricity prices did not change.

 

 

 

 

 

 

 

If you’re a residential or small business customer, you can choose to switch between Time-of-Use (TOU) and Tiered prices.

  • With TOU, the price you pay depends on when you use electricity.
  • With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit is exceeded, a higher price applies.

More information can be found at Customer Choice or at the Ontario Energy Board’s website oeb.ca/choice