The Canadian Union of Postal Workers has announced a postal strike effective Friday, November 15th. We encourage you to prepare...
News & Events
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November 1, 2024 – New Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered prices. And on-bill OER credit to reduce.
Also, Winter TOU hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect...
Introducing the new MyWNP Account Portal
On Thursday July 25, 2024, we launched “MyWNP Account Portal” – an on-line portal providing you with flexibility and convenience...
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Summer Time-of-Use Hours & Summer Tiered Threshold effective from May 1, 2024
On May 1, 2024, summer Time-of-Use (TOU) hours and the change in the Tiered threshold for residential customers under the OEB’s...
Planned Power Outage in Holstein – Sunday May 5 from 6:30 am to 10:30 am
Scheduled Power Outage in Holstein on Sunday May 5, 2024 from 6:30 am to 10:30 am. The electricity supply to Holstein will be...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Summer Time-of-Use periods and Summer Tiered thresholds effective from May 1, 2022
Summer Time-of-Use (TOU) periods and Tiered pricing thresholds take effect from May 1, 2022 to October 31, 2022.
Note: TOU & Tiered electricity prices did not change.
If you’re a residential or small business customer, you can choose to switch between Time-of-Use (TOU) and Tiered prices.
- With TOU, the price you pay depends on when you use electricity.
- With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit is exceeded, a higher price applies.
More information can be found at Customer Choice or at the Ontario Energy Board’s website oeb.ca/choice