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Call Before You Dig


Planting a tree, building a deck or installing a fence?

Before you get started, call or click Ontario One Call to book a free locate.

Striking underground services can have serious consequences. It is important that you know the location of any underground hydro lines so that injury and/or damage to equipment and personal liability may be avoided.

Don’t take the risk. Dig safely and get a free locate!

Request your free locate online or call the number listed below. Open 24 hours a day, 7 days a week. Please provide them with at least five (5) business days notice to process your request.


Phone: 1-800-400-2255

Fax: 1-800-400-8876

How Dangerous Is It to Touch an Overhead Powerline


Contact with a powerline is very dangerous and can happen in an instant, but its impact is felt forever. From serious injury to death, the results are always devastating.

A simple chore like removing leaves from an eavestrough can turn into a life-changing event around overhead powerlines if necessary safety precautions aren’t taken.

Most Ontarians don’t think about the silent but potentially deadly risks posed by overhead powerlines. We depend on powerlines to power our homes, businesses, and neighbourhoods. It’s important to always respect their power by exercising safety precautions when playing or working around them.

Look up, look out and locate power lines to avoid any potential hazards!

What You Can Do: 7 Essential Powerline Safety Tips

  1. Look up, look out and locate powerlines when cleaning eavestroughs and windows, working on the roof, painting the house or pruning trees. Always have a signaller – someone who can watch to make sure you stay at least 3 metres. Plus, you don’t have to touch a powerline to receive a deadly shock. Electricity can jump or “arc” to you or your tools if you get too close.
  2. Carry ladders horizontally, never vertically, and check for overhead powerlines before putting them up.
  3. Keep away from electrical transmission and distribution lines, and never climb utility poles. Always obey the safety signs. If a toy ends up inside a transformer station, call the Local Distribution Company – don’t try to retrieve it yourself.
  4. Call or click before you dig! Powerlines are not only found above ground, they can also be buried beneath it. Before you start construction on a deck, fence or other landscaping project contact Ontario One Call to locate all utility-owned underground infrastructure including natural gas, communications and power lines, as well as water and wastewater pipes. Find out why this is important. Privately owned underground powerlines require a private locate.
  5. Plant trees away from overhead powerlines so they don’t grow up into the powerlines. If your trees have grown into the powerlines, contact your local utility or a utility arborist. Do not trim trees around powerlines yourself.
  6. Watch for downed powerlines – if you see one stay back 10 metres or 33 feet (the length of a school bus) and call 911 and the Local Distribution Company immediately.
  7. Talk to your kids about powerline safety and help them find safe places to play, away from utility poles and powerlines. Choose wide-open spaces to fly kites, and never attempt to retrieve a kite or any other object that is tangled in a powerline. Remind children never to climb trees near powerlines and make sure they take a close look since leaves and branches can hide the wires. The green boxes on lawns or in parks are also off-limits.

How Close Can You Come to Overhead Powerlines with Your Body or an Object

Look up, look out and locate powerline!

When cleaning eavestroughs and windows, working on the roof, painting the house or pruning trees. Always have a signaller - someone who can watch to make sure you stay at least 3 meters away from the power lines.

Keep your distance from overhead powerlines, 3-6 meters (10-20 feet) minimum.

You don't have to touch a powerline to receive a deadly shock. Electricty can jump or "arc" to you or your tools if you get to close.


Danger of Tampering with Electrical Equipment

Some electrical utility equipment is located on the ground, such as locked steel cabinets ("green boxes") that contain transformers. Transformers are part of our electricity system.

Transformers convert voltage from our electricity system into a level suitable for your home. A large amount of energy is stored in transformers!

Opening, touching, or removing contants of electrical equipment is very dangerous. You could be seriously hurt or killed. It is important to stay informed and do not tamper with electrical equipment.


Proximity to Downed Overhead Power Lines











How close can you come to downed overhear power lines?

Overhead power lines are a necessary component of our electricity distribution system. These power lines carry high voltage electricity and can cause serious harm if anyone gets too close to them.

Downed overhead power lines can be caused by storms, ice, equipment failure, or vehicle accidents.

If you see a downed overhead powerline, stay a minimum of 10 meters or 33 feet (the length of a school bus) away from downed overhead power lines. Call 911 immediately and then call your Local Distribution Company – for Wellington North Power Inc. 519-323-1710.

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