Wellington North Power Inc.is conducting an Electrical Safety Awareness Survey by telephone starting in January 2022 and until...
News & Events
Happy Holidays from us all at your local hydro company Wellington North Power. For emergencies, such as reporting a downed...
Wellington North Power Inc. has applied to the Ontario Energy Board for approval to adjust our electricity distribution rates effective May 1, 2022
Electricity rates and services are regulated by the Ontario Energy Board, an independent provincial government agency 2022...
Our Conditions of Service describes how we do business with our customers. We've updated our Conditions of Service as a result...
See how your local hydro company scored for Customer Focus, Operational Effectiveness, Public Policy and Financial Performance
Find out how your local hydro performed in 2020 - Read our annual Scorecard Wellington North Power Inc.’s 2020 Scorecard...
Scam Alert! We have been informed customers are receiving telephone calls advising Wellington North Power Inc. (WNP) has been...
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Off-peak rates all day from January 18 – February 7, 2022
The Ontario government has set electricity rates at the off-peak rate of 8.2¢/kWh, 24 hours per day from January 18 – February 7, 2022.
Households, farms and small businesses will receive this off-peak rate automatically, whether they normally pay time-of-use or tiered rates.
This period of time was selected to reflect the province’s Modified Step Two of the Roadmap to Reopen. At the conclusion of this period, at end of day on February 7, regular RPP rates will be back in effect.
Read the news release at: Off-Peak Rate News Release
Q1. When does the round-the-clock off-peak rate come into effect?
The off-peak rate of 8.2 cents will start at 12:01 am on January 18, 2022 and be in place for 21 days, until end of day February 7.
Q2. I just switched from Time-Of-Use rates to tiered pricing. How does that affect me?
All residential, small business and farm customers, known as Regulated Price Plan (RPP) customers, will receive the off-peak rate. This includes everyone on either time-of-use or tiered rates.
Q3. I’m having a hard time paying my bills, even with the off-peak rates. What can I do?
For households that are struggling to pay their bills, there are several support programs. Details on these programs can be found at Yourelectricitybill.
Q4. What happens at the end of 21 days?
The off-peak price of 8.2 cents/kWh is set to be in place for 21 days, starting January 18. When this program expires, you will automatically switch back to whichever type of billing you had before – either Time-Of-Use (TOU) or tiered. TOU customers will still have the option of applying to their LDC to switch to tiered rates.