Electricity rates and services are regulated by the Ontario Energy Board, an independent provincial government agency. 2026...
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Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Our office is closed to customers and visitors until further notice – Contact us by telephone or e-mail.
In response to the COVID-19 Pandemic, Wellington North Power office is closed to the general public and visitors until further notice.
We will maintain our commitment to serving our community and customers through the following options:
Contact our office:
Phone (519) 323-1710
Email: Customerservice@wellingtonnorthpower.com
Our Website: www.wellingtonnorthpower.com
New service connection and application for service forms
Customers can also access CustomerConnect to:
- View Current and Historical Bills
- View Historical Electric and Water Usage
- Sign up for Paper-less Billing
Payments can be made:
- Signing up for Pre-Authorized Payments
- Online & Telephone bank payments
- Paymentus online or call Paymentus directly at 1 (877) 812-7650
- Cheques via our 24 hour drop box located at our office 290 Queen Street West in Mount Forest or our drop box at Post Office in Arthur.
- Cheques via mail.
Any questions or concerns about COVID 19 locally should be directed to Wellington Dufferin Guelph Public Health (www.wdgpublichealth.ca) or call 1 (800) 265-7293.
Sincerely,
Jim Klujber
CEO / President
Wellington North Power Inc.