Summer Time-of-Use (TOU) periods and Tiered pricing thresholds take effect from May 1, 2022 to October 31, 2022. Note: TOU &...
News & Events
More News
Low-income Energy Assistance Program (LEAP) – Emergency Financial Assistance
Temporary Changes to Screening Guidelines for LEAP for 2022 Questions & Answers Background: On January 10, 2022, to further...
Electricity Prices (TOU & Tiered Prices) and Ont. Electricity Rebate – Effective from Nov 2021
The Ontario Energy Board (OEB) has announced that electricity prices for households and small businesses will not change as of...
Ontario Energy Board Approves Wellington North Power electricity distribution rates effective May 1, 2022
2022 Electricity Distribution Rate Application (OEB File #: EB:2021-0064) On March 24, 2022, the energy regulator, the Ontario...
Electricity prices return to the rates in place prior to the relief period
Effective from Feb 8 2022, electricity prices for Residential & and Small Businesses return to the rates in place prior to...
Off-peak rates all day from January 18 – February 7, 2022
The Ontario government has set electricity rates at the off-peak rate of 8.2¢/kWh, 24 hours per day from January 18 – February...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Our office is closed to customers and visitors until further notice – Contact us by telephone or e-mail.
In response to the COVID-19 Pandemic, Wellington North Power office is closed to the general public and visitors until further notice.
We will maintain our commitment to serving our community and customers through the following options:
Contact our office:
Phone (519) 323-1710
Email: Customerservice@wellingtonnorthpower.com
Our Website: www.wellingtonnorthpower.com
New service connection and application for service forms
Customers can also access CustomerConnect to:
- View Current and Historical Bills
- View Historical Electric and Water Usage
- Sign up for Paper-less Billing
Payments can be made:
- Signing up for Pre-Authorized Payments
- Online & Telephone bank payments
- Paymentus online or call Paymentus directly at 1 (877) 812-7650
- Cheques via our 24 hour drop box located at our office 290 Queen Street West in Mount Forest or our drop box at Post Office in Arthur.
- Cheques via mail.
Any questions or concerns about COVID 19 locally should be directed to Wellington Dufferin Guelph Public Health (www.wdgpublichealth.ca) or call 1 (800) 265-7293.
Sincerely,
Jim Klujber
CEO / President
Wellington North Power Inc.