Your local hydro company, Wellington North Power Inc., is conducting a Customer Satisfaction Survey by telephone and e-mail from...
News & Events
More News
Postal Delays – Be Prepared
Canada Post to restart operations on December 17, 2024. Expect delivery delays of mail and parcels through the remainder of 2024...
MyWNP – A Self-Service Portal for Our Customers
“MyWNP” is Wellington North Power Inc.'s on-line portal for our customers to view your bills, select paperless billing, review...
Postal Strike… Be Prepared
The Canadian Union of Postal Workers has announced a postal strike effective Friday, November 15th. We encourage you to prepare...
November 1, 2024 – New Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered prices. And on-bill OER credit to reduce.
Also, Winter TOU hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect...
Wellington North Power Inc. applies to the Ontario Energy Board for approval to adjust our electricity distribution rates effective May 1, 2025
Electricity rates and services are regulated by the Ontario Energy Board, an independent provincial government agency. 2025...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Our office is closed to customers and visitors until further notice – Contact us by telephone or e-mail.
In response to the COVID-19 Pandemic, Wellington North Power office is closed to the general public and visitors until further notice.
We will maintain our commitment to serving our community and customers through the following options:
Contact our office:
Phone (519) 323-1710
Email: Customerservice@wellingtonnorthpower.com
Our Website: www.wellingtonnorthpower.com
New service connection and application for service forms
Customers can also access CustomerConnect to:
- View Current and Historical Bills
- View Historical Electric and Water Usage
- Sign up for Paper-less Billing
Payments can be made:
- Signing up for Pre-Authorized Payments
- Online & Telephone bank payments
- Paymentus online or call Paymentus directly at 1 (877) 812-7650
- Cheques via our 24 hour drop box located at our office 290 Queen Street West in Mount Forest or our drop box at Post Office in Arthur.
- Cheques via mail.
Any questions or concerns about COVID 19 locally should be directed to Wellington Dufferin Guelph Public Health (www.wdgpublichealth.ca) or call 1 (800) 265-7293.
Sincerely,
Jim Klujber
CEO / President
Wellington North Power Inc.