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Power Outages

If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:

519-323-1710
___________

We're available 24 hours a day.

If you're having a life-threatening emergency, call 911.

Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911

Our office is closed to the general public and visitors until further notice – Contact us telephone or e-mail.

Jun 1, 2021

To Our Valued Customers, Suppliers and Stakeholders;

In response to the COVID-19 Pandemic, Wellington North Power office is closed to the general public and visitors until further notice.
We will maintain our commitment to serving our community and customers through the following options:

Contact our office:
Phone (519) 323-1710
Email: Customerservice@wellingtonnorthpower.com

Our Website: www.wellingtonnorthpower.com
New service connection and application for service forms

Customers can also access CustomerConnect to:

  • View Current and Historical Bills
  • View Historical Electric and Water Usage
  • Sign up for Paper-less Billing

Payments can be made:

  • Signing up for Pre-Authorized Payments
  • Online & Telephone bank payments
  • Paymentus online or call Paymentus directly at 1 (877) 812-7650
  • Cheques via our 24 hour drop box located at our office 290 Queen Street West in Mount Forest or our drop box at Post Office in Arthur.
  • Cheques via mail.

Any questions or concerns about COVID 19 locally should be directed to Wellington Dufferin Guelph Public Health (www.wdgpublichealth.ca) or call 1 (800) 265-7293.

Sincerely,

Jim Klujber
CEO / President
Wellington North Power Inc.