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Time-of-Use versus Tiered Rates

If you’re a residential or small business customer that pays TOU electricity prices, you can choose to switch to Tiered prices....

Power Outages

If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:

519-323-1710
___________

We're available 24 hours a day.

If you're having a life-threatening emergency, call 911.

Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911

Our office is closed to customers and visitors until further notice – Contact us by telephone or e-mail.

Jan 4, 2022

In response to the COVID-19 Pandemic, Wellington North Power office is closed to the general public and visitors until further notice.
We will maintain our commitment to serving our community and customers through the following options:

Contact our office:
Phone (519) 323-1710
Email: Customerservice@wellingtonnorthpower.com

Our Website: www.wellingtonnorthpower.com
New service connection and application for service forms

Customers can also access CustomerConnect to:

  • View Current and Historical Bills
  • View Historical Electric and Water Usage
  • Sign up for Paper-less Billing

Payments can be made:

  • Signing up for Pre-Authorized Payments
  • Online & Telephone bank payments
  • Paymentus online or call Paymentus directly at 1 (877) 812-7650
  • Cheques via our 24 hour drop box located at our office 290 Queen Street West in Mount Forest or our drop box at Post Office in Arthur.
  • Cheques via mail.

Any questions or concerns about COVID 19 locally should be directed to Wellington Dufferin Guelph Public Health (www.wdgpublichealth.ca) or call 1 (800) 265-7293.

Sincerely,

Jim Klujber
CEO / President
Wellington North Power Inc.