Your local hydro company, Wellington North Power, is conducting a Customer Satisfaction Survey by telephone from January to...
News & Events
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Holiday Office Hours & Contact Details
Happy Holidays from the Staff and Directors at Wellington North Power. For emergencies (reporting a downed powerline or a power...
What to Do If a Storm Causes Damage to Your Home
A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards....
Restored: Power is back on in Arthur and Surrounding Areas
Restored: Power is back on in Arthur and surrounding areas. Cause: There is a Hydro One transmission pole on fire north of...
Anti-Scam Awareness – Don’t be afraid to say ‘No’ and Useful Information
The Ontario Energy Board (OEB), the energy regulator, has seen a 77% increase in the number of reported scam calls, including...
Interested in helping shape the future of your local hydro company?
Call For Nominations: The Townships of Wellington North and Southgate as the shareholders of Wellington North Power Inc. (WNP)...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Our office is closed to customers and visitors until further notice – Contact us by telephone or e-mail.
In response to the COVID-19 Pandemic, Wellington North Power office is closed to the general public and visitors until further notice.
We will maintain our commitment to serving our community and customers through the following options:
Contact our office:
Phone (519) 323-1710
Email: Customerservice@wellingtonnorthpower.com
Our Website: www.wellingtonnorthpower.com
New service connection and application for service forms
Customers can also access CustomerConnect to:
- View Current and Historical Bills
- View Historical Electric and Water Usage
- Sign up for Paper-less Billing
Payments can be made:
- Signing up for Pre-Authorized Payments
- Online & Telephone bank payments
- Paymentus online or call Paymentus directly at 1 (877) 812-7650
- Cheques via our 24 hour drop box located at our office 290 Queen Street West in Mount Forest or our drop box at Post Office in Arthur.
- Cheques via mail.
Any questions or concerns about COVID 19 locally should be directed to Wellington Dufferin Guelph Public Health (www.wdgpublichealth.ca) or call 1 (800) 265-7293.
Sincerely,
Jim Klujber
CEO / President
Wellington North Power Inc.