Electricity rates and services are regulated by the Ontario Energy Board, an independent provincial government agency. 2026...
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Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Electricity Prices to Remain at 8.5 ¢/kWh until Feb 22, 2021
Update: The Ont. Government is extending the fixed electricity price of 8.5¢/kWh for Time-of-Use & Tiered customers. Electricity prices will continue to be held at the off-peak rate of 8.5¢/kWh until end of day February 22, 2021; 24 hours per day, seven days a week.
Read the news release at: