The Government of Ontario is providing $9 million for its new COVID-19 Energy Assistance Program (CEAP), to support residential...
News & Events
Ontario Provides Stable Electricity Pricing for Industrial and Commercial Companies by providing predictable electricity rates...
Effective November 1, 2020, the government intends to introduce customer choice for Regulated Price Plan (RPP) customers who pay...
To Our Valued Customers, Suppliers and Stakeholders; As our Federal, Provincial and Local Governments respond to the developing...
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Customer Satisfaction Survey
Your local hydro company, Wellington North Power, wants you to know that we are conducting a Customer Satisfaction Survey by telephone from January to March 2021. You may receive a call from a company called ADVANIS on behalf of Wellington North Power. We want to assure you this telephone survey is genuine.
This survey is important to us and we encourage you to participate and share your thoughts. If you have any questions, please contact us at 519-323-1710 or e-mail firstname.lastname@example.org
All electricity distribution companies in Ontario are required to survey their customers to measure their level of satisfaction as mandated by the energy regulated, the Ontario Energy Board.