You could get a monthly, on-bill credit of $35 or more. The Government of Ontario has changed the eligibility for the Ontario...
News & Events
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Power is personal – Choose the plan that’s right for you!
Customer Choice is an Ontario Energy Board (OEB) initiative that allows Regulated Price Plan (RPP) customers to choose their...
Wellington North Power Inc. receives approval to adjust our electricity distribution rates effective May 1, 2024
Electricity charges and services provided by Wellington North Power Inc. are regulated by the Ontario Energy Board, an...
Anti-Scam Awareness – Don’t be afraid to say ‘No’ and Useful Information
The Ontario Energy Board (OEB), the energy regulator, has seen a 77% increase in the number of reported scam calls, including...
Electrical Safety Awareness Telephone Survey
Wellington North Power Inc.is conducting an Electrical Safety Awareness Survey by telephone starting January 8, 2024 and until...
What to Do If a Storm Causes Damage to Your Home
A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards....
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Customer Satisfaction Survey
Your local hydro company, Wellington North Power, is conducting a Customer Satisfaction Survey by telephone from January to March 2023.
You may receive a call from a company called ADVANIS on behalf of Wellington North Power. We want to assure you this telephone survey is genuine.
This survey is important to us and we encourage you to participate and share your thoughts. If you have any questions, please contact us at 519-323-1710 or e-mail customerservice@wellingtonnorthpower.com
All electricity distribution companies in Ontario are required to survey their customers to measure their level of satisfaction as mandated by the energy regulator, the Ontario Energy Board.