Wellington North Power Inc.is conducting an Electrical Safety Awareness Survey by telephone starting January 8, 2024 and until...
News & Events
A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards....
Wellington North Power Inc. (WNP) submitted an Assurance of Voluntary Compliance to the energy regulator, the Ontario Energy...
Wellington North Power office is currently closed and will re-open at 8:30 am on Tuesday, January 2, 2024. For emergencies only:...
Scheduled Power Interruption in Arthur Sunday November 26, 2023 from 6:00 am to 9:00 am. The electricity supply to Arthur will...
November 1, 2023 – New Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered prices. And on-bill OER credit to increase.
Also, Winter TOU hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect...
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Customer Satisfaction Survey
Your local hydro company, Wellington North Power, is conducting a Customer Satisfaction Survey by telephone from January to March 2023.
You may receive a call from a company called ADVANIS on behalf of Wellington North Power. We want to assure you this telephone survey is genuine.
This survey is important to us and we encourage you to participate and share your thoughts. If you have any questions, please contact us at 519-323-1710 or e-mail email@example.com
All electricity distribution companies in Ontario are required to survey their customers to measure their level of satisfaction as mandated by the energy regulator, the Ontario Energy Board.