The Ontario Energy Board (OEB) has announced that electricity prices for households and small businesses will not change as of...
News & Events
See how your local hydro company scored for Customer Focus, Operational Effectiveness, Public Policy and Financial Performance
Find out how your local hydro performed in 2020 - Read our annual Scorecard Wellington North Power Inc.’s 2020 Scorecard...
Scam Alert! We have been informed customers are receiving telephone calls advising Wellington North Power Inc. (WNP) has been...
We wanted to thank the Ministry of Energy and the Ontario Energy Board for the creation of the COVID-19 Energy Assistance...
OEB Decision and Rate Order for Wellington North Power’s Distribution Rates – effective May 1, 2021.
The Ontario Energy Board (OEB) has issued its’ Decision and Rate Order for Wellington North Power Inc.’s distribution rates and...
Under O. Reg. 416/99 the Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity...
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Customer Satisfaction Survey
Your local hydro company, Wellington North Power, wants you to know that we are conducting a Customer Satisfaction Survey by telephone from January to March 2021. You may receive a call from a company called ADVANIS on behalf of Wellington North Power. We want to assure you this telephone survey is genuine.
This survey is important to us and we encourage you to participate and share your thoughts. If you have any questions, please contact us at 519-323-1710 or e-mail firstname.lastname@example.org
All electricity distribution companies in Ontario are required to survey their customers to measure their level of satisfaction as mandated by the energy regulated, the Ontario Energy Board.