Under O. Reg. 416/99 the Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity...
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Localized Power Outage in Mount Forest: Sunday March 21, 2021 from 6:30am to 12:00pm
Localized power outage from 6:30am-12:00pm this Sunday, March 21 2021 in Mount Forest on the east-side of Main St from TD Bank...
COVID-19 Energy Assistance Program (CEAP)
COVID-19 Energy Assistance Program (CEAP) is a new program from the Government, launched on July 13, 2020. CEAP is a...
COVID-19 Energy Assistance Program for Small Business (CEAP-SB)
COVID-19 Energy Assistance Program for Small Business (CEAP-SB) is a new program from the Government, launched on August 31,...
Time-of-Use and Tiered Pricing Resumes February 23, 2021
Beginning February 23, 2021, residential and small business customers will resume paying Time-of-Use (TOU) and Tiered pricing...
Electricity Prices to Remain at 8.5 ¢/kWh until Feb 22, 2021
Update: The Ont. Government is extending the fixed electricity price of 8.5¢/kWh for Time-of-Use & Tiered customers....
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Customer Satisfaction Survey
Your local hydro company, Wellington North Power, wants you to know that we are conducting a Customer Satisfaction Survey by telephone from January to March 2021. You may receive a call from a company called ADVANIS on behalf of Wellington North Power. We want to assure you this telephone survey is genuine.
This survey is important to us and we encourage you to participate and share your thoughts. If you have any questions, please contact us at 519-323-1710 or e-mail customerservice@wellingtonnorthpower.com
All electricity distribution companies in Ontario are required to survey their customers to measure their level of satisfaction as mandated by the energy regulated, the Ontario Energy Board.