The Canadian Union of Postal Workers has announced a postal strike effective Friday, November 15th. We encourage you to prepare...
News & Events
More News
November 1, 2024 – New Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered prices. And on-bill OER credit to reduce.
Also, Winter TOU hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect...
Introducing the new MyWNP Account Portal
On Thursday July 25, 2024, we launched “MyWNP Account Portal” – an on-line portal providing you with flexibility and convenience...
See how your local hydro company performed in 2023 – our Scorecard is ready for you to read
Find out how your local hydro performed in 2023 - Read our annual Scorecard Wellington North Power Inc.’s 2023 Scorecard...
Summer Time-of-Use Hours & Summer Tiered Threshold effective from May 1, 2024
On May 1, 2024, summer Time-of-Use (TOU) hours and the change in the Tiered threshold for residential customers under the OEB’s...
Planned Power Outage in Holstein – Sunday May 5 from 6:30 am to 10:30 am
Scheduled Power Outage in Holstein on Sunday May 5, 2024 from 6:30 am to 10:30 am. The electricity supply to Holstein will be...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Customer Satisfaction Survey
Your local hydro company, Wellington North Power, is conducting a Customer Satisfaction Survey by telephone from January to March 2023.
You may receive a call from a company called ADVANIS on behalf of Wellington North Power. We want to assure you this telephone survey is genuine.
This survey is important to us and we encourage you to participate and share your thoughts. If you have any questions, please contact us at 519-323-1710 or e-mail customerservice@wellingtonnorthpower.com
All electricity distribution companies in Ontario are required to survey their customers to measure their level of satisfaction as mandated by the energy regulator, the Ontario Energy Board.