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Customer Satisfaction Survey

Your local hydro company, Wellington North Power, wants you to know that we are conducting a Customer Satisfaction Survey by...

2021 Cost of Service application

Your local hydro company, Wellington North Power Inc. (WNP), is applying to the energy regulator, the Ontario Energy Board, to...

Power Outages

If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:


We're available 24 hours a day.

If you're having a life-threatening emergency, call 911.

Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911

COVID-19 Energy Assistance Program (CEAP)

Jul 7, 2020

COVID-19 Energy Assistance Program (CEAP) is a new program from the Government, launched on July 13, 2020.

CEAP is a time-limited program providing a one-time on-bill credit to electricity and natural gas consumers experiencing hardships as a result of the COVID-19 pandemic.

One-time Credit:

Eligible customers can receive a one-time credit of $115 applied to their hydro bill (or $230 for an applicant on heating or medical device).

Full details can be found at the Ontario Energy Board’s website:

Download an application form today