Your local hydro company, Wellington North Power, is conducting a Customer Satisfaction Survey by telephone from January to...
News & Events
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Holiday Office Hours & Contact Details
Happy Holidays from the Staff and Directors at Wellington North Power. For emergencies (reporting a downed powerline or a power...
What to Do If a Storm Causes Damage to Your Home
A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards....
Restored: Power is back on in Arthur and Surrounding Areas
Restored: Power is back on in Arthur and surrounding areas. Cause: There is a Hydro One transmission pole on fire north of...
Anti-Scam Awareness – Don’t be afraid to say ‘No’ and Useful Information
The Ontario Energy Board (OEB), the energy regulator, has seen a 77% increase in the number of reported scam calls, including...
Interested in helping shape the future of your local hydro company?
Call For Nominations: The Townships of Wellington North and Southgate as the shareholders of Wellington North Power Inc. (WNP)...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
COVID-19 Energy Assistance Program (CEAP)
COVID-19 Energy Assistance Program (CEAP) is a new program from the Government, launched on July 13, 2020.
CEAP is a time-limited program providing a one-time on-bill credit to electricity and natural gas consumers experiencing hardships as a result of the COVID-19 pandemic.
SCAMS: We are aware of a number of COVID-19 Energy Assistance Programs (CEAP) Scams. For example, customers receiving telephone calls offering the CEAP program and advising a home inspection is required in order to apply. A home inspection is not required to qualify for the program. If in doubt, please call us at 519-323-1710.
One-time Credit:
Eligible customers can receive a one-time credit of up to $750 applied to their hydro bill.
Full details can be found at the Ontario Energy Board’s website:
https://www.oeb.ca/rates-and-your-bill/covid-19-energy-assistance-program-ceap