Customer Choice is an Ontario Energy Board (OEB) initiative that allows Regulated Price Plan (RPP) customers to choose their...
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What to Do If a Storm Causes Damage to Your Home
A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards....
Check it out! You might qualify for the Ontario Electricity Support Program (OESP)
You could get a monthly, on-bill credit of $35 or more. The Government of Ontario has changed the eligibility for the Ontario...
Wellington North Power Inc. receives approval to adjust our electricity distribution rates effective May 1, 2026
Electricity charges and services provided by Wellington North Power Inc. are regulated by the Ontario Energy Board, an...
November 1, 2025: New Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered Prices. And on-bill OER credit to change.
Also, Winter TOU hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect...
MyWNP – A Self-Service Portal for Our Customers
“MyWNP” is Wellington North Power Inc.'s on-line portal for our customers to view your bills, select paperless billing, review...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
COVID-19 Energy Assistance Program (CEAP)
COVID-19 Energy Assistance Program (CEAP) is a new program from the Government, launched on July 13, 2020.
CEAP is a time-limited program providing a one-time on-bill credit to electricity and natural gas consumers experiencing hardships as a result of the COVID-19 pandemic.
SCAMS: We are aware of a number of COVID-19 Energy Assistance Programs (CEAP) Scams. For example, customers receiving telephone calls offering the CEAP program and advising a home inspection is required in order to apply. A home inspection is not required to qualify for the program. If in doubt, please call us at 519-323-1710.
One-time Credit:
Eligible customers can receive a one-time credit of up to $750 applied to their hydro bill.
Full details can be found at the Ontario Energy Board’s website:
https://www.oeb.ca/rates-and-your-bill/covid-19-energy-assistance-program-ceap