We wanted to thank the Ministry of Energy and the Ontario Energy Board for the creation of the COVID-19 Energy Assistance...
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May 2021 Electricity Price Changes – TOU & Tiered Prices and Ont. Electricity Rebate
On May 1, 2021, new Time-of-Use (TOU) and Tiered prices will come into effect for residential and small business customers under...
OEB Decision and Rate Order for Wellington North Power’s Distribution Rates – effective May 1, 2021.
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The OEB has released the updated electricity supply mix data information for 2020.
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Localized Power Outage in Mount Forest: Sunday March 21, 2021 from 6:30am to 12:00pm
Localized power outage from 6:30am-12:00pm this Sunday, March 21 2021 in Mount Forest on the east-side of Main St from TD Bank...
COVID-19 Energy Assistance Program for Small Business (CEAP-SB)
COVID-19 Energy Assistance Program for Small Business (CEAP-SB) is a new program from the Government, launched on August 31,...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
COVID-19 Energy Assistance Program (CEAP)
COVID-19 Energy Assistance Program (CEAP) is a new program from the Government, launched on July 13, 2020.
CEAP is a time-limited program providing a one-time on-bill credit to electricity and natural gas consumers experiencing hardships as a result of the COVID-19 pandemic.
SCAMS: We are aware of a number of COVID-19 Energy Assistance Programs (CEAP) Scams. For example, customers receiving telephone calls offering the CEAP program and advising a home inspection is required in order to apply. A home inspection is not required to qualify for the program. If in doubt, please call us at 519-323-1710.
One-time Credit:
Eligible customers can receive a one-time credit of up to $750 applied to their hydro bill.
Full details can be found at the Ontario Energy Board’s website:
https://www.oeb.ca/rates-and-your-bill/covid-19-energy-assistance-program-ceap