The Canadian Union of Postal Workers has announced a postal strike effective Friday, November 15th. We encourage you to prepare...
News & Events
More News
November 1, 2024 – New Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered prices. And on-bill OER credit to reduce.
Also, Winter TOU hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect...
Introducing the new MyWNP Account Portal
On Thursday July 25, 2024, we launched “MyWNP Account Portal” – an on-line portal providing you with flexibility and convenience...
See how your local hydro company performed in 2023 – our Scorecard is ready for you to read
Find out how your local hydro performed in 2023 - Read our annual Scorecard Wellington North Power Inc.’s 2023 Scorecard...
Summer Time-of-Use Hours & Summer Tiered Threshold effective from May 1, 2024
On May 1, 2024, summer Time-of-Use (TOU) hours and the change in the Tiered threshold for residential customers under the OEB’s...
Planned Power Outage in Holstein – Sunday May 5 from 6:30 am to 10:30 am
Scheduled Power Outage in Holstein on Sunday May 5, 2024 from 6:30 am to 10:30 am. The electricity supply to Holstein will be...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
COVID-19 Energy Assistance Program (CEAP)
COVID-19 Energy Assistance Program (CEAP) is a new program from the Government, launched on July 13, 2020.
CEAP is a time-limited program providing a one-time on-bill credit to electricity and natural gas consumers experiencing hardships as a result of the COVID-19 pandemic.
SCAMS: We are aware of a number of COVID-19 Energy Assistance Programs (CEAP) Scams. For example, customers receiving telephone calls offering the CEAP program and advising a home inspection is required in order to apply. A home inspection is not required to qualify for the program. If in doubt, please call us at 519-323-1710.
One-time Credit:
Eligible customers can receive a one-time credit of up to $750 applied to their hydro bill.
Full details can be found at the Ontario Energy Board’s website:
https://www.oeb.ca/rates-and-your-bill/covid-19-energy-assistance-program-ceap