We are hiring for 2 Customer Service Representatives to join our team! Closing date for applications is October 3, 2022 For more...
News & Events
See how your local hydro company scored for Customer Focus, Operational Effectiveness, Public Policy and Financial Performance
Find out how your local hydro performed in 2021 - Read our annual Scorecard Wellington North Power Inc.’s 2021 Scorecard...
Summer Time-of-Use (TOU) periods and Tiered pricing thresholds take effect from May 1, 2022 to October 31, 2022. Note: TOU &...
Temporary Changes to Screening Guidelines for LEAP for 2022 Questions & Answers Background: On January 10, 2022, to further...
The Ontario Energy Board (OEB) has announced that electricity prices for households and small businesses will not change as of...
Ontario Energy Board Approves Wellington North Power electricity distribution rates effective May 1, 2022
2022 Electricity Distribution Rate Application (OEB File #: EB:2021-0064) On March 24, 2022, the energy regulator, the Ontario...
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
COVID-19 Energy Assistance Program (CEAP)
COVID-19 Energy Assistance Program (CEAP) is a new program from the Government, launched on July 13, 2020.
CEAP is a time-limited program providing a one-time on-bill credit to electricity and natural gas consumers experiencing hardships as a result of the COVID-19 pandemic.
SCAMS: We are aware of a number of COVID-19 Energy Assistance Programs (CEAP) Scams. For example, customers receiving telephone calls offering the CEAP program and advising a home inspection is required in order to apply. A home inspection is not required to qualify for the program. If in doubt, please call us at 519-323-1710.
Eligible customers can receive a one-time credit of up to $750 applied to their hydro bill.
Full details can be found at the Ontario Energy Board’s website: