Also, Winter TOU hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect...
News & Events
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MyWNP – A Self-Service Portal for Our Customers
“MyWNP” is Wellington North Power Inc.'s on-line portal for our customers to view your bills, select paperless billing, review...
Anti-Scam Awareness – Don’t be afraid to say ‘No’ and Useful Information
The Ontario Energy Board (OEB), the energy regulator, has seen a 77% increase in the number of reported scam calls, including...
What to Do If a Storm Causes Damage to Your Home
A winter snow-storm, an ice-storm, strong winds - these can cause damage to your home and create dangerous electrical hazards....
Office Closed January 19, 2026 from 12:00pm
Due to bad weather, Wellington North Power office will be closed on Monday, January 19, 2026 from 12:00 pm for the rest of the...
Electrical Safety Awareness Telephone / E-mail Survey (2026)
Wellington North Power Inc.is conducting an Electrical Safety Awareness Survey by telephone and e-mail starting January 12, 2026...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
COVID-19 Energy Assistance Program (CEAP) Allocated Funding Depleted
We wanted to thank the Ministry of Energy and the Ontario Energy Board for the creation of the COVID-19 Energy Assistance Program (CEAP) and for giving us the opportunity to help our customers pay their bills during a difficult time. Since July 2020, we have received $20,785 in CEAP funds which has assisted 47 residential customers and 12 small business customers during the pandemic.
Unfortunately, all our CEAP funds have been fully dispersed to assist our customers who need it most. The Ministry of Energy has confirmed no additional funding will be provided for CEAP for 2021.
In Ontario, CEAP has assisted more than 62,000 households and 13,000 small businesses.
CEAP funding is provided by the Government and dispersed to eligible customers by electricity and gas utilities.