On May 1, 2021, new Time-of-Use (TOU) and Tiered prices will come into effect for residential and small business customers under...
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OEB Decision and Rate Order for Wellington North Power’s Distribution Rates – effective May 1, 2021.
The Ontario Energy Board (OEB) has issued its’ Decision and Rate Order for Wellington North Power Inc.’s distribution rates and...
The OEB has released the updated electricity supply mix data information for 2020.
Under O. Reg. 416/99 the Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity...
Localized Power Outage in Mount Forest: Sunday March 21, 2021 from 6:30am to 12:00pm
Localized power outage from 6:30am-12:00pm this Sunday, March 21 2021 in Mount Forest on the east-side of Main St from TD Bank...
COVID-19 Energy Assistance Program (CEAP)
COVID-19 Energy Assistance Program (CEAP) is a new program from the Government, launched on July 13, 2020. CEAP is a...
COVID-19 Energy Assistance Program for Small Business (CEAP-SB)
COVID-19 Energy Assistance Program for Small Business (CEAP-SB) is a new program from the Government, launched on August 31,...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
COVID-19 Energy Assistance Program (CEAP) Allocated Funding Depleted
We wanted to thank the Ministry of Energy and the Ontario Energy Board for the creation of the COVID-19 Energy Assistance Program (CEAP) and for giving us the opportunity to help our customers pay their bills during a difficult time. Since July 2020, we have received $20,785 in CEAP funds which has assisted 47 residential customers and 12 small business customers during the pandemic.
Unfortunately, all our CEAP funds have been fully dispersed to assist our customers who need it most. The Ministry of Energy has confirmed no additional funding will be provided for CEAP for 2021.
In Ontario, CEAP has assisted more than 62,000 households and 13,000 small businesses.
CEAP funding is provided by the Government and dispersed to eligible customers by electricity and gas utilities.