We are hiring for 2 Customer Service Representatives to join our team! Closing date for applications is October 3, 2022 For more...
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See how your local hydro company scored for Customer Focus, Operational Effectiveness, Public Policy and Financial Performance
Find out how your local hydro performed in 2021 - Read our annual Scorecard Wellington North Power Inc.’s 2021 Scorecard...
Summer Time-of-Use periods and Summer Tiered thresholds effective from May 1, 2022
Summer Time-of-Use (TOU) periods and Tiered pricing thresholds take effect from May 1, 2022 to October 31, 2022. Note: TOU &...
Low-income Energy Assistance Program (LEAP) – Emergency Financial Assistance
Temporary Changes to Screening Guidelines for LEAP for 2022 Questions & Answers Background: On January 10, 2022, to further...
Electricity Prices (TOU & Tiered Prices) and Ont. Electricity Rebate – Effective from Nov 2021
The Ontario Energy Board (OEB) has announced that electricity prices for households and small businesses will not change as of...
Ontario Energy Board Approves Wellington North Power electricity distribution rates effective May 1, 2022
2022 Electricity Distribution Rate Application (OEB File #: EB:2021-0064) On March 24, 2022, the energy regulator, the Ontario...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
COVID-19 Energy Assistance Program (CEAP) Allocated Funding Depleted
We wanted to thank the Ministry of Energy and the Ontario Energy Board for the creation of the COVID-19 Energy Assistance Program (CEAP) and for giving us the opportunity to help our customers pay their bills during a difficult time. Since July 2020, we have received $20,785 in CEAP funds which has assisted 47 residential customers and 12 small business customers during the pandemic.
Unfortunately, all our CEAP funds have been fully dispersed to assist our customers who need it most. The Ministry of Energy has confirmed no additional funding will be provided for CEAP for 2021.
In Ontario, CEAP has assisted more than 62,000 households and 13,000 small businesses.
CEAP funding is provided by the Government and dispersed to eligible customers by electricity and gas utilities.