The Government of Ontario is providing $9 million for its new COVID-19 Energy Assistance Program (CEAP), to support residential...
News & Events
Ontario Provides Stable Electricity Pricing for Industrial and Commercial Companies by providing predictable electricity rates...
Effective November 1, 2020, the government intends to introduce customer choice for Regulated Price Plan (RPP) customers who pay...
To Our Valued Customers, Suppliers and Stakeholders; As our Federal, Provincial and Local Governments respond to the developing...
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Changes to Industrial & Commercial electricity costs Effective January 1, 2021
Ontario deferred a portion of Global Adjustment (GA) between April and June 2020 by limiting the Class B GA rate to $115/MWh for non-Regulated Price Plan (RPP) customers and providing proportionate reductions for Class A customers.
Ontario has made amendments to O. Reg. 429/04, effective January 1, 2021, to enable the recovery of those deferred GA costs.
Starting in January 2021, Class A and non-RPP Class B customers will repay the deferral costs over 12 months.
At the same time, Ontario has made regulatory amendments such that starting January 1, 2021, a portion of non-hydro renewable energy contract costs will be paid by the government instead of electricity customers. This will lower electricity bills for commercial and industrial customers and more than offset the impact of recovering the deferred GA. This funding is also intended to continue
well beyond 2021.