We wanted to thank the Ministry of Energy and the Ontario Energy Board for the creation of the COVID-19 Energy Assistance...
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May 2021 Electricity Price Changes – TOU & Tiered Prices and Ont. Electricity Rebate
On May 1, 2021, new Time-of-Use (TOU) and Tiered prices will come into effect for residential and small business customers under...
OEB Decision and Rate Order for Wellington North Power’s Distribution Rates – effective May 1, 2021.
The Ontario Energy Board (OEB) has issued its’ Decision and Rate Order for Wellington North Power Inc.’s distribution rates and...
The OEB has released the updated electricity supply mix data information for 2020.
Under O. Reg. 416/99 the Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity...
Localized Power Outage in Mount Forest: Sunday March 21, 2021 from 6:30am to 12:00pm
Localized power outage from 6:30am-12:00pm this Sunday, March 21 2021 in Mount Forest on the east-side of Main St from TD Bank...
COVID-19 Energy Assistance Program (CEAP)
COVID-19 Energy Assistance Program (CEAP) is a new program from the Government, launched on July 13, 2020. CEAP is a...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
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We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Changes to Industrial & Commercial electricity costs Effective January 1, 2021
Ontario deferred a portion of Global Adjustment (GA) between April and June 2020 by limiting the Class B GA rate to $115/MWh for non-Regulated Price Plan (RPP) customers and providing proportionate reductions for Class A customers.
Ontario has made amendments to O. Reg. 429/04, effective January 1, 2021, to enable the recovery of those deferred GA costs.
Starting in January 2021, Class A and non-RPP Class B customers will repay the deferral costs over 12 months.
At the same time, Ontario has made regulatory amendments such that starting January 1, 2021, a portion of non-hydro renewable energy contract costs will be paid by the government instead of electricity customers. This will lower electricity bills for commercial and industrial customers and more than offset the impact of recovering the deferred GA. This funding is also intended to continue
well beyond 2021.