Wellington North Power Inc.is conducting an Electrical Safety Awareness Survey by telephone starting in January 2022 and until...
News & Events
Happy Holidays from us all at your local hydro company Wellington North Power. For emergencies, such as reporting a downed...
Wellington North Power Inc. has applied to the Ontario Energy Board for approval to adjust our electricity distribution rates effective May 1, 2022
Electricity rates and services are regulated by the Ontario Energy Board, an independent provincial government agency 2022...
Our Conditions of Service describes how we do business with our customers. We've updated our Conditions of Service as a result...
See how your local hydro company scored for Customer Focus, Operational Effectiveness, Public Policy and Financial Performance
Find out how your local hydro performed in 2020 - Read our annual Scorecard Wellington North Power Inc.’s 2020 Scorecard...
Scam Alert! We have been informed customers are receiving telephone calls advising Wellington North Power Inc. (WNP) has been...
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Businesses: Get help with COVID-19 costs – Ontario Business Costs Rebate Program: Available until March 14, 2022
The Ontario Business Costs Rebate Program provides support for fixed property tax and energy costs to businesses that are most impacted by public health measures in response to the Omicron variant.
Effective March 1, 2022, Ontario has lifted capacity limits in all indoor public settings. Due to the wind-down of public health restrictions across the province, the Ontario Business Costs Rebate Program will close for applications on March 14th, 2022. Businesses must submit their applications before the portal closure in order to be considered for the rebate.
Businesses will be required to submit proof of costs associated with property tax and energy bills as part of the application process.
To apply, visit Businesses: Get help with COVID-19 costs and follow the link to complete the online application form.
- Eligible businesses that are required to close or reduce capacity will receive rebate payments for a portion of the property tax and energy costs they incur while subject to these measures.
- Eligible businesses required to reduce capacity to 50 per cent, such as smaller retail stores, will receive a rebate payment equivalent to 50 per cent of their property tax and energy costs.
- Eligible businesses required to close for indoor activities, such as restaurants and gyms, will receive a rebate payment equal to 100 per cent of their costs.
- As of February 7, 2022, some eligible business types will be able to submit two billing cycles for rebates based on their specific restriction duration and capacity restriction level.
The Ontario Business Costs Rebate Program Guide includes a full list of eligible businesses and is available at ontario.ca/page/businesses-get-help-covid-19-costs.
Payments to eligible businesses are retroactive to December 19, 2021.
- Business must be subject to a provincially-mandated capacity limit of 50 per cent or lower (including a requirement to temporarily close)
- Business must pay commercial (non-residential) property taxes and/or non-residential energy costs – either directly or through the property owner (as detailed in their lease)
- Not-for-profits and charities may be eligible if their operations/service is impacted by the capacity limits and meets the eligibility criteria.
- Eligible energy bills must be dated on or after December 19, 2021. So any electricity or gas bill with a statement date on or after Dec 19, 2021, is eligible for the rebate. Any bills with a statement date on or before Dec 18, 2021, is ineligible for the rebate. No partial bills will be accepted – the bills are either eligible or ineligible based on the statement date.
- Applicants are only eligible to submit 1 bill cycle, which means they can submit 1 electricity and 1 gas bill. Applicants can choose which bill to rebate as long as the bill is dated on or after Dec 19, 2021
- To apply, visit Businesses: Get help with COVID-19 costs and follow the link to complete the online application.
- Businesses are required to submit proof of costs associated with property tax and/or energy bills as part of the application process.
- Approved applicants will receive funds via Electronic Fund Transfer directly into their business bank account. Business bank accounts must be located in Ontario.
- Funds will not be deposited into a personal account used for business purposes.
For questions contact ServiceOntario at:
Toll-free TTY: 1-800-268-7095
Call centres are open Monday to Friday, 8:30 a.m. to 5:00 p.m. EDT, excluding government and statutory holidays.
You can view the Government News Release and more information at: News Release