With ongoing negotiations between Canada Post and its workers, regular mail service could be interrupted and you may not receive...
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Ontario’s System-Wide Electricity Supply Mix: 2024 Data
Where did Ontario's 2024 electricity come from? Under O. Reg. 416/99 the Ministry of Energy is responsible for...
Summer Time-of-Use Hours & Summer Tiered Threshold effective from May 1, 2025
On May 1, 2025, summer Time-of-Use (TOU) hours and the change in the Tiered threshold for residential customers under the OEB’s...
Check it out! You might qualify for the Ontario Electricity Support Program (OESP)
You could get a monthly, on-bill credit of $35 or more. The Government of Ontario has changed the eligibility for the Ontario...
MyWNP – A Self-Service Portal for Our Customers
“MyWNP” is Wellington North Power Inc.'s on-line portal for our customers to view your bills, select paperless billing, review...
Power is personal – Choose the plan that’s right for you!
Customer Choice is an Ontario Energy Board (OEB) initiative that allows Regulated Price Plan (RPP) customers to choose their...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Assurance of Voluntary Compliance & LEAP Contribution
Wellington North Power Inc. (WNP) submitted an Assurance of Voluntary Compliance to the energy regulator, the Ontario Energy Board (OEB) confirming that the utility did not have Green Button ready and accessible to its customers by/on November 1, 2023, as required by Ontario Regulation 633/21. WNP implemented Green Button on November 16, 2023.
The OEB has accepted WNP’s Assurance of Voluntary Compliance (EB-2023-0347). Under the terms, WNP will pay $3,500 to the local agency implementing the Low-income Energy Assistance Program (LEAP) which provides emergency financial assistance to low-income citizens in the utility’s service territory.
For more information, visit the OEB’s website:
Enforcement proceedings | Ontario Energy Board (oeb.ca)