The Ontario Business Costs Rebate Program provides support for fixed property tax and energy costs to businesses that are most...
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Electrical Safety Awareness Telephone Survey
Wellington North Power Inc.is conducting an Electrical Safety Awareness Survey by telephone starting in January 2022 and until...
Holiday Office Hours
Happy Holidays from us all at your local hydro company Wellington North Power. For emergencies, such as reporting a downed...
Wellington North Power Inc. has applied to the Ontario Energy Board for approval to adjust our electricity distribution rates effective May 1, 2022
Electricity rates and services are regulated by the Ontario Energy Board, an independent provincial government agency 2022...
We’ve Updated our Conditions of Service
Our Conditions of Service describes how we do business with our customers. We've updated our Conditions of Service as a result...
See how your local hydro company scored for Customer Focus, Operational Effectiveness, Public Policy and Financial Performance
Find out how your local hydro performed in 2020 - Read our annual Scorecard Wellington North Power Inc.’s 2020 Scorecard...
Power Outages
If your power has gone out or you're having trouble with your electricity, call our outage/after hours phone number:
519-323-1710
___________
We're available 24 hours a day.
If you're having a life-threatening emergency, call 911.
Do not approach a downed power line. Keep a distance of least 10 metres and call your local hydro office and 911
Customer Choice – Tiered vs Tiered Electricity Prices
Effective November 1, 2020, the government intends to introduce customer choice for Regulated Price Plan (RPP) customers who pay time-of-use (TOU) prices.
The government of Ontario is looking to the Ontario Energy Board to develop, in consultation with stakeholders as appropriate, the rules under which distributors will be required to offer their TOU customers the option to choose between TOU and tiered prices by November 1, 2020, so that Ontarians would be able to pick the electricity pricing approach that works best for them.
What’s the difference between TOU and tiered electricity rates?
TOU rates vary according to when electricity is used. They are cheapest when demand is lowest: during the evenings, on weekends and on holidays.
The TOU pricing periods are:
• Off-peak, when demand for electricity is typically lowest. Ontario households and small businesses typically use the majority of their electricity – nearly two thirds of it – during off-peak hours.
• Mid-peak, when demand for electricity is moderate. These periods are during the daytime, but not the busiest times of day.
• On-peak, when demand is generally highest. These are the busiest times of day – generally when people are cooking, starting up their computers and running heaters or air conditioners.
One of the purposes of TOU pricing is to give customers a financial incentive to reduce their electricity use during peak times. This helps to smooth out demand peaks and lowers overall system costs by reducing the need for more generation capacity.
A small percentage of customers (less than 5 per cent) are charged tiered prices. Tiered price customer either don’t have a smart electricity meter that can track the time of day electricity is used, or live in certain areas that do not have the communications infrastructure to electronically transmit consumption data.
Tiered prices are the same regardless of time of day but become more expensive if a customer’s overall electricity use goes above a set threshold. The current threshold for residential customers is 1000 kWh per month following a decision by the Ontario Energy Board on April 14th to not implement the summer threshold, which is 600kWh.
Click the link below for details as provided by the energy regulator, the Ontario Energy Board
https://www.oeb.ca/sites/default/files/backgrounder-fixed-electricity-pricing-20200601.pdf