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Conditions of Service

 

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Preview: Table of Contents

SECTION 1
INTRODUCTION

1.1 Identification of Distributor & Territory
1.1.1 General
1.2 Related Codes, and Governing Laws
1.3 Interpretations
1.4 Amendments and Changes
1.5 Contact Information
1.6 Customer Rights
1.7 Distributor Rights
1.8 Disputes

 

SECTION 2
DISTRIBUTION ACTIVITIES
(GENERAL
)
2.1 Connections
2.1.1 Building that Lies Along
2.1.2 Expansions / Offer to Connect
2.1.3 Connection Denial
2.1.4 Inspections Before Connections
2.1.5 Relocation of Plant
2.1.6 Easements
2.1.7 Contracts
2.2 Disconnection
2.3 Conveyance of Electricity
2.3.1 Guaranty of Supply
2.3.2 Power Quality
2.3.3 Electrical Disturbances
2.3.4 Standard Voltage Offerings
2.3.4.1 Secondary Voltage
2.3.4.2 Primary Voltage
2.3.5 Voltage Guidelines
2.3.6 Back-up Generators
2.3.7 Metering
2.3.7.1 General
2.3.7.2 Current Transformer Boxes
2.3.7.3 Interval Metering
2.3.7.4 Meter Reading
2.3.7.5 Final Meter Readings
2.3.7.6 Faulty Registration of Meters
2.3.7.7 Meter Dispute Testing
2.3.7.8 Location
2.3.7.9 Meter Mounting Heights
2.3.7.10 Environment
2.3.7.11 Meter Sockets
2.3.7.12 Cabinets
2.3.7.13 Metering Loops
2.3.7.14 Metal Enclosed Switchgear
2.3.7.15 Switchgear Connected
      to Wye Source
2.3.7.16 Four Quadrant Metering
      (Generation)
2.4 Tariffs and Charges
2.4.1 Service Connections
2.4.2 Energy Supply
2.4.2.1 Wheeling of Power
2.4.3 Supply Deposits and Agreements
2.4.4 Billing
2.4.4.1 Competitive Charges
2.4.4.2 Non Competitive Charges
2.4.4.3 Billable Engineering Units
2.4.4.4 Use of Estimates
2.4.5 Payments & Late Payment Charges
2.4.6 Unauthorized Energy Use
2.5 Customer Information

 

SECTION 3
CUSTOMER SPECIFIC

3.1 Residential
3.1.1 General
3.1.2 Early Consultation
3.1.3 Standard Connection Allowance
3.1.4 Variable Connection Fees
3.1.5 Point of Demarcation
3.1.5.1 Secondary Service Connection
3.1.5.2 Primary Service Connection
3.1.6 Supply Voltage
3.1.7 Access
3.1.8 Metering
3.1.9 Overhead Service

3.1.10 Underground Service
3.1.11 Street Townhouses and
      Condominiums
3.1.11.1 Service Information
3.1.11.2 Metering

3.1.12 Seasonal or Remote Dwellings
3.1.12.1 Service Information
3.1.12.2 Access
3.1.13 Inspection
3.2 General Service (Below 50 kW)
3.2.1 General
3.2.2 Early Consultation
3.2.3 Standard Connection Allowance
3.2.4 Variable Connection Fees
3.2.5 Point of Demarcation
3.2.5.1 Secondary Service Connection
3.2.5.2 Primary Service Connection
3.2.6 Supply Voltage
3.2.7 Access
3.2.8 Metering
3.2.9 Overhead Service
3.2.10 Underground Service
3.2.11 Supply of Equipment
3.2.12 Inspection
3.3 General Service (Above 50 kW)
3.3.1 General
3.3.2 Early Consultation
3.3.3 Standard Connection Allowance
3.3.4 Variable Connection Fees
3.3.5 Point of Demarcation
3.3.5.1 Secondary Service Connection
3.3.5.2 Primary Service Connection
3.3.6 Supply Voltage
3.3.7 Access
3.3.8 Metering
3.3.9 Overhead Service
3.3.10 Underground Service
3.3.11 Sub-transmission Service
3.3.12 Supply of Equipment
3.3.13 Short Circuit Capacity
3.3.14 Inspection
3.4 General Service (Above 500 kW)
3.4.1 General
3.4.2 Early Consultation
3.4.3 Standard Connection Allowance
3.4.4 Variable Connection Fees
3.4.5 Point of Demarcation
3.4.5.1 Service Installation
3.4.6 Supply Voltage
3.4.7 Access
3.4.8 Metering
3.4.9 Sub-transmission Service
3.4.10 Short Circuit Capacity
3.4.11 Drawings
3.4.12 Pre-Service Inspection
3.5 Embedded Generation
3.5.1 General
3.5.2 Protection
3.5.2.1 Internal Faults
3.5.2.2 External Faults
3.5.2.3 Ground Faults
3.5.2.4 Phase Faults
3.5.2.5 Islanding/Abnormal Conditions
3.5.3 Induction Generator
3.5.4 DC Remote Tripping /
      Transfer Tripping
3.5.5 Maintenance
3.6 Embedded Market Participant
3.7 Embedded Distributor
3.8 Miscellaneous Small Services
3.8.1 General
3.8.2 Early Consultation
3.8.3 Street Lighting
3.8.4 Traffic Signals
3.8.5 Bus Shelters
3.8.6 Decorative Street Lighting

 

SECTION 4
GLOSSARY OF TERMS

 

SECTION 5
APPENDICIES
Electrical Planning Requirements
      Document
Electric Service Meter Base
      Verification Document
Contact Information
Deposit Policy
Disconnection Policy
Collections Policy

 

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